How professional capital and team heterogeneity affect the demands of online team-based medical service

Li, Jiaying; Wu, Hong; Deng, Zhaohua; Lu, Naiji; Xia, Chenxi

doi:10.1186/s12911-019-0831-y

Cited by 25 publications

(33 citation statements)

References 68 publications

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“…Other researchers, such as Peng and Lee (2005) and Li et al (2019), investigate the specific link between IC, its management and outcomes in health organisations, especially hospitals. Some of these works are based on interviews about the perceptions of physicians and health managers about how IC can support better outcomes.…”

Section: Literature Review and Theoretical Frameworkmentioning

confidence: 99%

“…This last adjustment is also important for increasing the internal awareness of managers and physicians about the importance and role of IC (Li et al , 2019). Without a clear and visual framework linking IC with what people concretely do, it was quite impossible for managers to consider IC disclosure something useful (Mouritsen and Roslender, 2009).…”

Section: Conclusion Limitations and Further Workmentioning

confidence: 99%

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Implementing integrated reporting to disclose intellectual capital in health organisations: a case study

Dameri

Ferrando

2020

JIC

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PurposeThe aim of our research is to give empirical and theoretical solutions to some criticalities of the original International Integrated Reporting Framework (IIRF). Indeed, it takes as value creation only the increase of the capitals triggered by business activities, overlooking the fulfilment of the institutional mission that is the actual value creation lever.Design/methodology/approachThe present paper introduces a case study aimed at implementing the IIRF in an Italian non-profit healthcare organisation. The research is based on theory building from cases, action research and interventionist approach. IIRF was adopted because of its claimed ability to support the communication process to stakeholders and the control of value creation. However, IIRF shows several weaknesses.FindingsAn adjusted version of IIRF is suggested, highlighting the role played by IC in the organisational business model and in the value creation process. The adjusted seems able to foster awareness of the role IC in value creation in healthcare organisations.Research limitations/implicationsIn this paper no one of the singles pieces of the adjusted framework is innovative by itself, but jointly they give raise to an innovative solution, able to address the disclosing and managerial needs of the examined organisation. The single case study permits to us to test the weaknesses of the IIRF claimed in the literature, to suggest some adjustments to the original framework and to validate their effectiveness. Thanks to the single case study we then built theoretical constructs developing theory inductively; now the suggested framework can be further tested and validated in other organisations.Originality/valueThe paper introduces an innovative approach to IC reporting and disclosure in healthcare organisations. This is relevant not only for external communication but also for internal aims supporting managers in decision and actions.

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Section: Literature Review and Theoretical Frameworkmentioning

confidence: 99%

Section: Conclusion Limitations and Further Workmentioning

confidence: 99%

Implementing integrated reporting to disclose intellectual capital in health organisations: a case study

Dameri

Ferrando

2020

JIC

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“…Studies on virtual teams have covered different fields, such as open-source software teams, top management teams, and research and development teams in international corporations [4,5]. Only a few studies have explored online MTs [9,17], and confirmed the important role of the leader and members in team output from the transactive memory perspective [17].…”

Section: Medical Teams and Leadership Type In Ohcsmentioning

confidence: 99%

“…Studies have focused on the effects of team leadership, team diversity on virtual team performance [7][8][9]. Some scholars summarized 24 studies on team diversity, concluding that diversity can significantly affect team output/performance in most cases [10].…”

Section: Introductionmentioning

confidence: 99%

Why online medical teams disband? The role of team diversity and leadership type

Deng

Hong

et al. 2020

ITP

Self Cite

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PurposeOnline medical teams (MTs), involving collaboration between remote healthcare workers, can provide comprehensive and rapid healthcare to patients. The growth in MTs is continuing, with popularity growing among doctors and patients, but some MTs disband, which could break the continuity of healthcare services provided. We aim to address this pressing issue by exploring the effects of team diversity and leadership types on team status (i.e. team disbandment (TD)). This paper systematically investigates the influences of team diversity, including separation, variety and disparity diversity and the effects of leadership types, including strong, equal and weak types.Design/methodology/approachA data set consisting 1,071 online MTs was collected from the Good Doctor website, a leading Chinese online health community (OHC), on January 10, 2018. The data captured included 206 teams which disbanded after 3 months collaboration. Logistic regression and maximum likelihood estimation (MLE) were used to examine their effects.FindingsThe results show that variety diversity, related to departments, positively affects TD, but disparity diversity, referring to clinician titles, negatively affects TD. Separation diversity, in terms of team member attitudes, exerts a negligible influence on disbandment. Although strong and equal leadership types negatively influence TD, they are seen to strengthen the positive effect of variety diversity, suggesting stable structure combinations of strong or equal-type leadership and low department diversity, as well as the match of weak-type leadership and high department diversity.Originality/valueThis paper extends the current understanding of virtual teams and OHCs by examining the role of leadership types and team diversity, and their influencing role on team status. The pairwise combinations are obtained to effectively reduce the disbandment probability of medical teams operating in OHCs, which could help platform managers, team founders and those connected with MTs deal with the team-disbandment crisis, providing both theoretical and practical implications to healthcare providers and researchers alike.

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“…OHP requires significant engagement from doctors, as they provide doctordriven services [28]. In OHP, doctors provide consultation services, knowledge and information to help patients understand their diseases and obtain treatments [29]. Doctors' contributions, such as providing consultation service and healthcare information, promote the development of such platforms in the long term [30].…”

Section: Commission On Doing a Good Job In Internet Diagnosis And Conmentioning

confidence: 99%

A Tripartite Analysis of Online Healthcare Platforms: Evidence from Spring Rain Doctor in China

Cao

Zhang

et al. 2020

Preprint

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Background: Online healthcare platform (OHP) is a new form of medical treatment, which solves the problems of unbalanced distribution of medical resources and expensive medical treatment in China. Especially under the epidemic of COVID-19, OHP has greatly reduced the medical pressure of the hospital and the risk of cross infection. Methods: This paper uses evolutionary game theory to analyze behavioral strategies and their dynamic evolution in the promotion of OHP, and then numerical simulations are carried out with the help of program compilation. Results: The results demonstrate that: (1) both the stricter qualification inspection of doctors and the more investment in information protection promote the participation of doctors and the use of patients; (2) with a higher initial probability of doctors joining, the possibility for patients in using OHP and platforms to provide standardized online healthcare services becomes higher; (3) if the initial probability of patients using is higher, the possibility for doctors to join OHP and platforms to provide standardized online healthcare services raises; (4) the trend of doctors joining the platform is affected by factors, such as registration cost, time cost, reputation loss ; (5) the tendency of patients in using online healthcare is mainly decided by the cost.Conclusions: Based on theoretical analysis, this article takes the Spring Rain Doctor OHP as an example to verify the game results. Therefore, OHP should attach importance to the inspection of doctors and the protection of privacy information, and strengthen the publicity in remote places. At the same time OHP can promote the active participation of grassroots doctors, and set a reasonable evaluation mechanism, so as to popularize online medical treatment among patients further.

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How professional capital and team heterogeneity affect the demands of online team-based medical service

Cited by 25 publications

References 68 publications

Implementing integrated reporting to disclose intellectual capital in health organisations: a case study

Implementing integrated reporting to disclose intellectual capital in health organisations: a case study

Why online medical teams disband? The role of team diversity and leadership type

A Tripartite Analysis of Online Healthcare Platforms: Evidence from Spring Rain Doctor in China

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