2013
DOI: 10.1007/978-3-642-39229-0_59
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How to Create a User Experience Story

Abstract: Narratives are a tool used in many disciplines. In the area of User Experience Design (UXD), in particular, a storytelling approach can be applied during the whole design process to improve the quality of developed concepts regarding user experience (UX). Furthermore stories support designers in exploring and communicating their new concept ideas. However, the guidelines on how to create a story are either too abstract or do not focus on the experience elements of the interaction. This paper aims at systemizin… Show more

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Cited by 12 publications
(5 citation statements)
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“…To that end, we document our research methodology and design process with the intention to effectively and openly deliver UX design insights and guidelines for any future development of mid-air haptic and HG-controlled IVISs by academic researchers and industrial automotive UX/UI designers alike [25], while being transparent about the limitations of our study and recognizing that our development process was by no means free of flaws and imperfections. Thus, we henceforth choose to apply a storytelling narrative approach that can guide the iterative improvement process while supporting future researchers and designers in exploring and sharing their ideas and methods [26]. We note that in order to present all the main steps taken during the prototype development process, our narrative will often tradeoff scientific rigor for engineering and design insights.…”
Section: Previous Mid-air Haptic Ivissmentioning
confidence: 99%
“…To that end, we document our research methodology and design process with the intention to effectively and openly deliver UX design insights and guidelines for any future development of mid-air haptic and HG-controlled IVISs by academic researchers and industrial automotive UX/UI designers alike [25], while being transparent about the limitations of our study and recognizing that our development process was by no means free of flaws and imperfections. Thus, we henceforth choose to apply a storytelling narrative approach that can guide the iterative improvement process while supporting future researchers and designers in exploring and sharing their ideas and methods [26]. We note that in order to present all the main steps taken during the prototype development process, our narrative will often tradeoff scientific rigor for engineering and design insights.…”
Section: Previous Mid-air Haptic Ivissmentioning
confidence: 99%
“…Esta práctica es común en muchas disciplinas desde la ciencia de la administración para una mejor gestión de la organización y el conocimiento (Thier, 2010), el diseño de servicios (Helkkula & Pihlström, 2002), el diseño de producto e ingeniería (Erickson, 1996;Lloyd, 2000;Michailidou et al, 2013), para la investigación del usuario, obtención de requerimientos, visualización de conceptos (Quesenbery & Brooks, 2010) e incluso márqueting (Woodside et al, 2008). En Diseño de Experiencias del Usuario (UX design), en particular, las historias proporcionan una plataforma de comunicación para todos los interesados, desde el equipo multidisciplinario de UX hasta los usuarios y administradores.…”
Section: Ventajas De La Utilización De Escenariosunclassified
“…En Michailidou et al (2013) aparece un tipo especial de historias con elementos UX ("UX stories") definida como: "historia basada en la experiencia del usuario, narración sobre una interacción dirigida específicamente de un personaje con un sistema en un contexto físico y emocional, centrándose en las necesidades, motivaciones y objetivos de los mismos. Por lo tanto, permite una identificación personal del receptor con el personaje de la historia".…”
Section: Ventajas De La Utilización De Escenariosunclassified
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