How to make the electronic health record your friend

Lee, Jennifer A.; Patel, Shama; Taxter, Alysha J.

doi:10.1097/mop.0000000000001261

Cited by 3 publications

References 37 publications

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Pediatric Clinical Staff Perspectives on Secure Messaging

Taylor Pearson

2024

Journal of Nursing Care Quality

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Background: Secure messaging (SM) is a communication feature within a patient portal that allows patients and clinical staff to exchange health-related information securely and confidentially. Purpose: This study aimed to explore how pediatric clinical staff use SM, identify challenges in its implementation, and suggest quality improvements. Methods: A descriptive quantitative study was administered using an online survey in a large health care system. The Task, User, Representation, and Function framework guided the research. Results: The survey participants were moderately satisfied with the SM. Opportunities to design this system to be more efficient and maximize patient safety were identified. Conclusion: Improving training and workflow can aid in incorporating SM into clinician’s daily routines, focusing on enhancing user satisfaction. Future developments aimed at increasing usage and standardizing message content are crucial for encouraging adoption and ensuring patient safety.

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Pediatric Clinical Staff Perspectives on Secure Messaging

Taylor Pearson

2024

Journal of Nursing Care Quality

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Assessing mid-career female physician burnout in the military health system: finding joy in practice after the COVID-19 pandemic

Korona-Bailey,

Janvrin,

Shaw

et al. 2024

BMC Public Health

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Background Rates of physician burnout increased during the COVID-19 pandemic and are expected to continue to rise. Mid-career physicians, female physicians, and military physicians have all been identified as potentially vulnerable populations to experience burnout. We examine factors associated with physician burnout among this intersectional group through a qualitative key informant interview study. Methods We developed a semi-structured interview guide using the Institute for Healthcare Improvement’s Improving Joy in Work Framework and recruited military, mid-career female physicians who worked in the Military Health System(MHS) during the COVID-19 pandemic, (March 2020 -December 2021). Notes were collated and deductive thematic analysis was conducted. Results We interviewed a total of 22 mid-career female physician participants. Participants were between 30 and 44 years of age and 7 were mothers during the pandemic. Most were White and served in the Army. All participants discussed the importance of building rapport and having a good relationship with coworkers. All participants also described their discontentment with the new MHS GENESIS electronic health record system. An emerging theme was military pride as most participants were proud to serve in and support the military population. Additionally, participants discussed the negative impact from not feeling supported and not feeling heard by leadership. Conclusions Much like providers in other health systems during the pandemic, MHS physicians experienced burnout. This study allowed us to gather key insights to improve policies for active duty service mid-career female military physicians. Provider inclusion, autonomy, and work culture play critical roles in future systems improvement and workforce retention.

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Healthcare Information Systems Management

Swathi,

Kavitha,

Karpakavalli

2024

Advances in Healthcare Information Systems and Administration

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In today's healthcare landscape, effective management of information systems is crucial for optimizing patient care delivery. This chapter will explore healthcare information systems management, addressing challenges, opportunities, and best practices. It will provide an overview of electronic health records (EHRs), health information exchanges (HIEs), and telehealth platforms, emphasizing the importance of interoperability and data integration. Challenges such as cybersecurity threats and regulatory compliance will be discussed, alongside strategies for mitigation. The role of information systems in enhancing organizational efficiency and cost-effectiveness will be examined, including electronic documentation and data analytics. User-centric design principles will be emphasized for ensuring technology adoption aligns with clinical workflows. Lastly, emerging trends such as artificial intelligence and telehealth will be explored. This chapter aims to equip healthcare managers with the knowledge and tools to navigate the digital landscape and leverage technology for improved patient care.

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How to make the electronic health record your friend

Cited by 3 publications

References 37 publications

Pediatric Clinical Staff Perspectives on Secure Messaging

Pediatric Clinical Staff Perspectives on Secure Messaging

Assessing mid-career female physician burnout in the military health system: finding joy in practice after the COVID-19 pandemic

Healthcare Information Systems Management

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