How to succeed in the digital age? Monitor the organizational context, identify risks and opportunities, and manage change effectively

Fonseca, Luís; Domingues, Pedro

doi:10.1515/mmcks-2017-0027

Cited by 19 publications

(16 citation statements)

References 13 publications

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“…Also the representativeness of the sample is suggested by the fact that the sample profile matches the statistical population, which is considered a valid argument. (Fonseca and Domingues, 2017).…”

Section: Data Descriptionmentioning

confidence: 99%

The impact of COVID-19 on consumer behavior in retail banking. Evidence from Romania

Baicu

Gârdan

Epuran

2020

Management &Amp; Marketing. Challenges for the Knowledge Society

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The pandemic COVID-19 has severely affected the global economy. The strict lockdown measures have also changed the daily live, including consumer behavior in retail banking. In this context, the purpose of this paper is to investigate the impact of the COVID-19 crisis on consumer behavior in retail banking, with a special focus on the Romanian banking sector. To achieve our goal, we performed a survey among the Romanian consumers in retail banking, using as research method the field survey based on questionnaire. The final sample comprised 738 valid responses from the metropolitan area retail banking consumers. The research brings a fresh insight on retail banking services consumption during the pandemic and validates a conceptual model regarding the internet and mobile banking services acceptance. The research’ results highlighted, among others, that the variable concerning the perception of the COVID-19 pandemic effect on consumers’ lifestyle has a direct and positive influence on the variable regarding the attitude toward internet and mobile banking services, mediated by other variables like safety of internet and mobile banking use and trust in banks. Several social and managerial implications are also discussed, because it is possible that the tendency to use internet and mobile banking services will prevail even after the post pandemic stage, as new consumption behavior models are developing. Banks in Romania should increase their initiatives to offer financial education courses and online tutorials to familiarize customers with the use of digital channels. Banks should also improve communication with clients and design new products and services to increase the attractiveness of saving process. They should demonstrate flexibility in negotiating lending and refinancing conditions as well.

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Section: Data Descriptionmentioning

confidence: 99%

The impact of COVID-19 on consumer behavior in retail banking. Evidence from Romania

Baicu

Gârdan

Epuran

2020

Management &Amp; Marketing. Challenges for the Knowledge Society

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“…In the present digital age, organizations are faced with highly global, interconnected, and dynamic environments (Fonseca & Domingues, 2017). The emergence of the phenomenon known as cloud computing represents a fundamental change in the way that are developed, delivered, updated, maintained and paid IT services in modern organizations.…”

Section: Introductionmentioning

confidence: 99%

Determinants of Cloud Computing Adoption by Romanian Smes in the Digital Economy

Dincă

Dima

Rózsa

2019

Journal of Business Economics and Management

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The purpose of this paper is to explore the process of Cloud Computing adoption within Romanian Small and Medium sized Enterprises in the digital age. Most of the scientific papers related to this topic examine the general outlook of cloud computing implementation in Romania and focus on the use of the afore-mentioned technologies by large scale companies. In order to identify the factors that have an influence over the choice of Romanian SMEs to adopt cloud computing technology, a conceptual model has been set forth. The model's dependent variable is the choice of the company's management to implement cloud computing technologies. Five different independent types of variable structures which have an effect on the adoption of cloud computing within SMEs were identified. The five categories of variables are competition & government, ICT providers & firm departments, employee, manager and technological factors. Each of these categories of determinants encompasses at their turn two or more constructs. An online survey tested the model based on the responses of managers and directors from 198 Romanian SMEs from the cities of Bucharest and Cluj. The validity of the model was performed by completing factor analysis and reliability tests of the data; a logistic regression analysis was deployed to test the research hypotheses. The results emphasized that the managers' know-how on cloud computing and the perceived costs of implementing the technology represent the main components influencing the spreading of cloud computing among Romanian SMEs. This study makes a valuable contribution to the academic environment but to businesses as well. The model can be used to examine the implementation of different innovative applications. Companies which offer cloud computing services could take advantage of the outcomes of this study to expand the degree of cloud service introduction among SMEs.

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“…Since it was not possible to use data existing data, a survey was designed to support this quantitative research, taking into consideration the literature review and the research questions. The research instrument adopted a similar structure from those instruments reported in previous studies (Fonseca & Domingues, 2017a, 2017b and it was pre-tested with five automotive industry managers expert. The construct reliability was tested and validated with Cronbach Alpha greater than 0.5, in line with Davis (1964) for groups of 25-50 individuals.…”

Section: Methodsmentioning

confidence: 99%

Enabling factors for the competitiveness of the Portuguese automotive industry

Fonseca

Fernandes

Ramos

2019

Proceedings of the International Conference on Business Excellence

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The Portuguese automotive industry is a relevant activity sector for the Portuguese society and economy, both in job creation and value-added generation, contributing to the country’s economic development. The automotive is a high challenge industry, with intense competition, a high number of brands, increased number of models and vehicles, tighter regulatory requirements (e.g., emissions), and the need to manage global supplier networks. To succeed in such a highly complex and interconnected industry requires firms to be globally competitive since most of the production of this industry is destined for the rest of the world through export. This research aims to investigate the factors that contribute to value creation and competitiveness of the Portuguese automotive industry. Following the literature review of competitive advantage theories, quantitative research was done through an online questionnaire with Portuguese auto industry firms, to validate the proposed research hypotheses. The statistical analysis of the results, based on the application of descriptive statistics methodologies, principal components analysis, and correlation analysis, allowed to conclude that in this industry sector, the adoption of a strategy of differentiation/focalization and the external context influence value creation. However, it was not possible to conclude if the specific characteristics of the organization influences, or not, the creation of value. From the theoretical point of view, the conclusions demonstrate the relevance of the adoption of a strategy of differentiation and focalization and the external context for the competitiveness of these firms, supporting the assumptions of Porter’s Industry Based Theory and Generic strategies. From the practical point of view, the results highlight the importance of monitoring the external context and investing in research and development, brand image and market expertise, with the aim of enhancing the value creation and competitiveness of the components, tools, and services providers firms of the Portuguese automotive sector.

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How to succeed in the digital age? Monitor the organizational context, identify risks and opportunities, and manage change effectively

Abstract: Abstract. Due to the dynamic and inter-connected internal and external environments of the

Cited by 19 publications

References 13 publications

The impact of COVID-19 on consumer behavior in retail banking. Evidence from Romania

The impact of COVID-19 on consumer behavior in retail banking. Evidence from Romania

Determinants of Cloud Computing Adoption by Romanian Smes in the Digital Economy

Enabling factors for the competitiveness of the Portuguese automotive industry

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