How to systematically analyze co‐production to inform future policies? Introducing 5Ws of co‐production

Abstract

How to systematically analyze co-production to inform future policies? Introducing 5Ws of co-production.', Public Administration Review.

‘I've probably risk assessed this myself’: Choice, control and participant co‐regulation in a disability individualised funding scheme

“…Steiner et al (2023) outline several other potentially relevant factors about what is being co‐produced. One refers to whether the value produced is individually or collectively consumed (i.e., whether it is largely private value or public value) (Alford & Yates, 2016).…”

“…However, this nonetheless contributes to the wider policy goals of the agency, so in some sense the value created is also collective/public. Further, the services being co‐produced are not complementary to the purpose of the scheme—they are core, in that participants are co‐regulating the very services that form the heart of the scheme (Steiner et al, 2023). Lastly, the framework prompts consideration of whether the co‐productive contribution is voluntary or involuntary.…”

“…We employ Steiner et al's (2023) 5Ws framework (who, when, what, why, and where) to analyse co-regulation of NDIS services by participants and their family members. This framework was developed to enable the systematic comparison of a variety of co-production cases.…”

“…Employing a co‐production lens, we argue that these clients are co‐ regulators of their services, in that they are willing to play a role in assessing risk and contributing to smooth and safe delivery of services, in line with the QSC's policy goals. We employ Steiner et al's (2023) 5Ws framework to analyse co‐regulation of NDIS services by participants and their family members, focusing particularly on the dimensions of why and where (context) to understand the conditions underpinning this co‐regulation. We also explore the various types of activities participants engage in to co‐produce their NDIS services, highlighting activities designed to improve the quality and safety of services delivered by unregistered providers.…”

“…Steiner et al (2023) identify several types of factors relating to what is co-produced. In this case, client coproducers contribute behaviours aimed at increasing service quality and safety.…”