HRM Practices and Customer Satisfaction in the Hotel Industry: The Mediating Role of Service Quality

Tarlan, Mina; Mirabolghasemi, Marva; Hosseinikhah, Sahar

doi:10.1007/978-3-031-67431-0_55

Lecture Notes in Networks and Systems

2024

DOI: 10.1007/978-3-031-67431-0_55

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HRM Practices and Customer Satisfaction in the Hotel Industry: The Mediating Role of Service Quality

Mina Tarlan,

Marva Mirabolghasemi,

Sahar Hosseinikhah

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HRM Practices and Customer Satisfaction in the Hotel Industry: The Mediating Role of Service Quality

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