Humanized Care from the Perception of Oncology Patients from Southern Chile

Abstract

Objective. This work sought to determine the perception of behaviors of humanized nursing care and its relation with sociodemographic and clinical variables in patients hospitalized in a Hemato-Oncology Department. 
 Methods. Analytic cross-sectional study conducted with 51 patients hospitalized in the Hemato-Oncology Unit at Hospital Base Valdivia, Chile. A survey containing sociodemographic and clinical information was applied together with the questionnaire on Perception of Behaviors of Humanized Nursing Care 3rd version” -PBHNC 3v (32 items distributed in the categories: Qualities of nursing work, Openness to nurse-patient communication, and Willingness to care). 
 Results. Of the participants, 51% were women, with mean age of 46.5±16.6 years; 54.9% were diagnosed with Lymphoma and 78.4% were in the treatment induction stage. In 30 of the 32 items of the instrument, > 90% of the participants evaluated compliance with the behavior of caring at level of “always”. By categories, it was observed that for “Willingness to care” there was significantly lower score among patients from 18 to 49 years of age (p=0.0455). For the category “Openness to nurse-patient communication” lower median score existed in patients with Myeloma (p=0.0043) and in patients in the Remission-Consolidation stage (p=0.0084). Days of hospitalization were associated significantly with the category “Willingness to care”, being lower with 16 days and more (p=0.0242). 
 Conclusion. High frequency was observed of humanized-care behaviors and small differences in their assessment that were associated with demographic factors like age, and clinical factors, like diagnosis, treatment stage, and days of hospitalization.

Value of Humanized Nursing under Emergency Green Channel on Gastrointestinal Function Recovery in Patients with Acute Intestinal Obstruction after Operation

“…Te emergency green channel allows for a clear distribution of work among the various departments in the emergency process and facilitates the smooth operation of emergency care. In addition, the emergency green channel is also conducive to improving the emergency rescue ability of nursing staf, prompting them to continuously improve their business level and nursing skills, so that they can handle complex injuries without fear, cooperate with anesthesiologists and surgeons to complete surgery in an orderly manner, and improve the success rate of surgical rescue for traumatic shock patients [17]. Opening an emergency green channel can also prioritize the implementation of relevant examinations, laboratory tests, treatments, and surgeries, ensuring that the relevant departments can complete the diagnostic and treatment examinations in the shortest possible time, thus shortening the preparation time for emergency treatment [18,19].…”

Patient perception of humanized care in the intensive care unit. Systematic review

“…Dentro de las cualidades más valorados, se destaca la entrega de un trato amable, el hacer sentir tranquilo al paciente, visualizarlo como una persona, explicarles los cuidados empleando un pausado tono de voz, y respetar sus valores y creencia; sin embargo, la falta de confianza representa un criterio que puede limitar el cuidado. (12,13,14,15,16,17,18) De este conocimiento teórico obtenido, se determina que las cualidades del hacer de enfermería hacen referencia a los valores que el profesional debe disponer para la entrega del cuidado. Esto implica la capacidad que sustenta el personal para comunicarse eficazmente, ser organizados, empáticos, flexibles y poder adaptarse a los cambios constantes en el cuidado de los pacientes.…”

“…Además, identifican sus necesidades de tipo psicológico, espiritual y físico, escuchan atentamente al paciente, lo llaman por su nombre y respetan sus decisiones; aunque, el no permiten que el paciente exprese sus sentimientos o preguntarle sobre su estado de ánimo afecta esta categoría. (12,16,18) En consecuencia, dicha disposición se reconoce como la capacidad que debe tener la enfermera para lidiar con las demandas y los estímulos del entorno; es decir, representa una característica de la personalidad que influye en la forma en que este profesional aborda la vida y se relaciona con los demás durante la entrega de los cuidados.…”

Facilidades e dificuldades na comunicação entre profissionais de saúde e pacientes internados: percepção de pacientes

“…Oferecer uma assistência à saúde na perspectiva do cuidado humanizado impacta significativamente no processo de hospitalização, de modo a gerar bem-estar ao paciente (Correa et al, 2021), especialmente porque o indivíduo hospitalizado se encontra em um estado de maior vulnerabilidade, reconhecido por ele mesmo como constatado neste estudo. Evidencia-se que atenção, empatia, paciência e envolver o usuário no seu processo saúde-doença, por parte do profissional, caracteriza-se por um atendimento humanizado na percepção dos pacientes (Evangelista et al, 2020), como relatado no estudo.…”