2022
DOI: 10.1007/s10926-022-10058-3
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“I grabbed my stuff and walked out”: Precarious workers’ responses and next steps when faced with procedural unfairness during work injury and claims processes

Abstract: Purpose: Injured workers can experience adverse effects from work injury and claims processes.Workers may be treated unfairly by employers, compensation boards, and return-to-work coordinators; however,how workers respond to these challenges is unknown. This article describes how injured precarious workersresponded behaviourally and emotionally to procedural unfairness in work injury and claims processes, and whatworkers did next. Methods: Interviews were conducted with… Show more

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Cited by 6 publications
(2 citation statements)
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“…If they were not registered, workers' compensation would be unavailable to them. 63 Unlike the workers' compensation system, the Canadian tax-funded healthcare system would not turn away most people with skin cancer. However, some workers may have difficulty gaining access to the healthcare system or be deterred from attempting to access it, due to immigration status.…”
Section: Discussionmentioning
confidence: 99%
“…If they were not registered, workers' compensation would be unavailable to them. 63 Unlike the workers' compensation system, the Canadian tax-funded healthcare system would not turn away most people with skin cancer. However, some workers may have difficulty gaining access to the healthcare system or be deterred from attempting to access it, due to immigration status.…”
Section: Discussionmentioning
confidence: 99%
“…Other challenges include communication issues, stigmas and/or negative perceptions of workers' compensation/work injury, perceived or actual claims manipulation, conflict with workers' physicians over choice of therapeutics, and treatment of all workers as fraudulent (9)(10)(11). Additionally, procedural unfairness during workers' compensation claims has been found to have emotional, behavioural, and material effects on precariously employed workers, which influences the direction workers take with their work injury situation (12).…”
Section: Introductionmentioning
confidence: 99%