2022
DOI: 10.21606/drs.2022.642
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I-lab: The co-design program for the construction of the new ERP system of the Italian state

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“…Increasingly, a number of governmental institutions are turning to new approaches in policy and service design as the interest in innovation labs, evidence-based policymaking, and design thinking increases within the public sphere (McGann et al, 2018). The track 'Design for Policy and Governance: New Technologies, New Methodologies' investigates several papers on the topic including the application of design-led approaches to public sector innovation through policy labs (Lehtinen, 2022), design thinking among municipalities (Starostka et al, 2022), government led co-design programs (Peruzzi et al, 2022), and community-based design for resilience (Fonseca Braga et al, 2022).…”
Section: Institutions and Citizen Engagementmentioning
confidence: 99%
“…Increasingly, a number of governmental institutions are turning to new approaches in policy and service design as the interest in innovation labs, evidence-based policymaking, and design thinking increases within the public sphere (McGann et al, 2018). The track 'Design for Policy and Governance: New Technologies, New Methodologies' investigates several papers on the topic including the application of design-led approaches to public sector innovation through policy labs (Lehtinen, 2022), design thinking among municipalities (Starostka et al, 2022), government led co-design programs (Peruzzi et al, 2022), and community-based design for resilience (Fonseca Braga et al, 2022).…”
Section: Institutions and Citizen Engagementmentioning
confidence: 99%