2015
DOI: 10.1007/978-3-319-15536-4_32
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Identifying the Critical Success Factors for Engineering Asset Management Services—An Empirical Study

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Cited by 5 publications
(18 citation statements)
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“…This paper begins with a summary of the findings from the research conducted by Jooste and Vlok [11] on identifying the CSF for asset management services. A description of a decision support model for asset management services follows, and this is used to provide the industry with access to the identified CSF for decision-making purposes and to improve asset management services.…”
Section: "The Coordinated Activity Of An Organisation To Realise Valumentioning
confidence: 99%
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“…This paper begins with a summary of the findings from the research conducted by Jooste and Vlok [11] on identifying the CSF for asset management services. A description of a decision support model for asset management services follows, and this is used to provide the industry with access to the identified CSF for decision-making purposes and to improve asset management services.…”
Section: "The Coordinated Activity Of An Organisation To Realise Valumentioning
confidence: 99%
“…Jooste and Vlok [11] report that the success factors are universal, and are unaffected by the type of asset management service, the asset management environment, or the type of industry. There are various perspectives on how different role players experience success factors; but the overall effect of these differences -especially for the top 30 per cent of success factors -is negligible, and should not adversely affect the universal use of the success factors across all types of asset management services.…”
Section: Figure 1: Characteristics Of the Sample Distributionmentioning
confidence: 99%
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