Impact of performance indicators on organisations: a proposal for an evaluation model

Franceschini, Fiorenzo; Galetto, Maurizio; Turina, Elisa Elena

doi:10.1080/09537287.2012.756128

Cited by 12 publications

(19 citation statements)

References 34 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…• Many studies have reviewed and discussed the use of productivity techniques for various industries, for example, P 05 (Folan and Browne, 2005), P 06 (Tangen, 2005), P 08 (Reid, 2006), P 13 (Inha et al, 2008), P 19 (Bahri et al, 2011), P 22 (Bititci et al, 2012), P 23 (Simpson et al, 2012), P 24 (Franceschini et al, 2014), P 25 (de Waal and Kourtit, 2013), P 26 (Djellal and Gallouj, 2013), P 27 (Harold, 2014).…”

mentioning

confidence: 99%

“…Likewise, many have reviewed and discussed performance to be induced by delivery, for example, P 02 (Tangen, 2003), P 03 (Tangen, 2004), P 24 (Franceschini et al, 2014), P 26 (Djellal and Gallouj, 2013). Equally, many have reviewed and discussed performance to be induced by cost, for example, P 15 (Kumar et al, 2009), P 17 (Nudurupati et al, 2010), P 18 (Islam and Shazali, 2011), P 19 (Bahri et al, 2011).…”

mentioning

confidence: 99%

See 1 more Smart Citation

Quality, productivity and business performance in home based brassware manufacturing units

Prasad

Jha

Prakash³

2015

International Journal of Productivity and Performance Management

View full text Add to dashboard Cite

Purpose – This paper examines the ways in which the concepts of “quality”, “productivity” and “business performance” are dealt in the literature to exhibit that terms used within these fields are vaguely defined and poorly understood. The purpose of this paper is to define quality, productivity and business performance along with their linkages for home-based brassware manufacturing units. Design/methodology/approach – This paper reviews related academic literature mostly since past ten years. Findings – This paper clarifies meaning and linkages of quality, productivity and business performance in home-based brassware manufacturing units. Research limitations/implications – The meaning and interpretations of quality, productivity and business performance may differ for other manufacturing units. Practical implications – This paper highlights determinants of quality, productivity and business performance using key performance areas as applied explicitly for home-based brassware manufacturing units. The systems approach has been applied to understand productivity. Originality/value – This paper creates terminologies that reduce the existing confusion with the field for applications in academia and brassware industry.

show abstract

mentioning

confidence: 99%

mentioning

confidence: 99%

Quality, productivity and business performance in home based brassware manufacturing units

Prasad

Jha

Prakash³

2015

International Journal of Productivity and Performance Management

View full text Add to dashboard Cite

show abstract

“…Realizing these benefits often requires that researchers engage beyond academic communities, but this depends in part on institutional support (Hauser and Katz ; Franceschini et al . ). Scientific institutions often proclaim engagement to be a public good, but institutional values, strategies, and actions may dissuade researchers from participating in the very activities that provide important public benefits (Hauser and Katz ; Brembs et al .…”

Section: Dimensions Of Engagement Explored In This Study With Definimentioning

confidence: 97%

Researcher engagement in policy deemed societally beneficial yet unrewarded

Singh

Farjalla

Chen

et al. 2019

Frontiers in Ecol & Environ

View full text Add to dashboard Cite

Maintaining the continued flow of benefits from science, as well as societal support for science, requires sustained engagement between the research community and the general public. On the basis of data from an international survey of 1092 participants (634 established researchers and 458 students) in 55 countries and 315 research institutions, we found that institutional recognition of engagement activities is perceived to be undervalued relative to the societal benefit of those activities. Many researchers report that their institutions do not reward engagement activities despite institutions’ mission statements promoting such engagement. Furthermore, institutions that actually measure engagement activities do so only to a limited extent. Most researchers are strongly motivated to engage with the public for selfless reasons, which suggests that incentives focused on monetary benefits or career progress may not align with researchers’ values. If institutions encourage researchers’ engagement activities in a more appropriate way – by moving beyond incentives – they might better achieve their institutional missions and bolster the crucial contributions of researchers to society.

show abstract

“…Therefore, in the context of purchasing groups, measuring performance should not only include computing the savings achieved, but also help address the tensions between members and the purchasing group through additional measures. Such indicators could help alleviate tensions, since, as indicated by Bessire and Baker (2005) and Franceschini, Galetto, and Turina (2014), performance measures do influence behaviour; after all, conflict resolution is based on communication efforts made by both parties (Ellegaard & Andersen, 2010). Such indicators could help alleviate tensions, since, as indicated by Bessire and Baker (2005) and Franceschini, Galetto, and Turina (2014), performance measures do influence behaviour; after all, conflict resolution is based on communication efforts made by both parties (Ellegaard & Andersen, 2010).…”

Section: Introductionmentioning

confidence: 99%

Measuring Purchasing Groups Performance in the Health Care sector

2018

View full text Add to dashboard Cite

For many decades, governments in Western countries have attempted to control health costs. One of the strategies used is through purchasing groups, since consolidated needs generate additional savings. Although various aspects of purchasing groups have been studied, performance measurement has been neglected; due to the lack of proper measures, tensions between the purchasing group and its members can't be addressed with more objective information. However, appropriate performance indicators are considered a prerequisite to successful collaboration. Using the in-depth case of a Canadian purchasing group in the health care sector, this article suggests a set of performance indicators to measure results considering dimensions of the purchasing process and the interactions between the purchasing group and its members (who are also its customers). Résumé Depuis plusieurs décennies, les pays occidentaux tentent de contrôler les coûts de leur réseau de santé. Les groupes d'achats sont l'une des stratégies utilisées pour consolider les besoins et ainsi générer des économies additionnelles.Bien que l'on retrouve des recherches traitant de différents aspects des groupes d'achats, il en existe peu sur la mesure de la performance de ces groupes, une situation qui peut alimenter les tensions naturelles entre le groupe et ses membres, alors que chaque partie manque de données objectives pour résoudre ces différents. Des mesures de performance appropriées seraient un prérequis à une telle collaboration. À partir d'une étude de cas d'un groupe d'achats canadien du secteur de la santé, cet article suggère des indicateurs de performance qui s'attardent principalement au processus d'approvisionnement et aux interactions entre les deux parties.

show abstract

Impact of performance indicators on organisations: a proposal for an evaluation model

Cited by 12 publications

References 34 publications

Quality, productivity and business performance in home based brassware manufacturing units

Quality, productivity and business performance in home based brassware manufacturing units

Researcher engagement in policy deemed societally beneficial yet unrewarded

Measuring Purchasing Groups Performance in the Health Care sector

Contact Info

Product

Resources

About