Abstract:Service marketing is a marketing that cannot be seen but can be felt. Services must prioritize the convenience of service to consumers. Services cannot be returned like finished goods. The marketing mix is a set of products, prices, places, promotions, processes, people and physical evidence. The marketing mix is used to measure the level of marketing success and all of it is aimed at getting the response that consumers want. The marketing mix is a tool used by sellers to shape the characteristics of the… Show more
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