“…Defective products can also result in decreased customer satisfaction and result in losses for the company. To improve product quality, manufacturing companies can use several tools and methods, such as DMAIC (Kulkarni et al, 2022;Ranade et al, 2020;Sumasto et al, 2022), PDCA (Khaerudin & Rahmatullah, 2020;Sunadi et al, 2020;Utami & Djamal, 2018;Wajdi & Wiguna, 2015), Quality Tools (Manojkumar & Kumar, 2021;Prasojo et al, 2020), and Statistical Process Control (SPC) (Godina et al, 2018;Madanhire & Mbohwa, 2016;Sunadi et al, 2020). These methods can help companies identify quality problems and develop appropriate problem solutions.…”