Implementation of business intelligence framework for Malaysian halal food manufacturing industry towards initiate strategic financial performance management

Jayakrishnan, Mailasan; Mohamad, Abdul Karim; Azmi, Fadhlur Rahim; Abdullah, Abdul Halim

doi:10.5267/j.msl.2018.7.007

Cited by 9 publications

(6 citation statements)

References 44 publications

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“…It offers information on elementary nutritional principles, develops consumer attention and instils buyer confidence. Research conducted by Krissoff et al (2012) endorses the view that labeling develops consumer belief that the product is of good quality and offers value for money. It is important for a product to arouse consumer interest in buying it, based on its value and importance, along with providing attractive packaging with proper labeling.…”

Section: Discussionmentioning

confidence: 98%

“…It garners consumer attention and assures that the food selection is favourable to creating healthy selections (Besler et al , 2012). Moreover, research conducted by Krissoff et al (2012) endorses the view that labeling helps customers have faith that the brand has worthy quality and poses higher value to them. It is vital for a brand to make sure that it stimulates consumers to purchase products based on its excellence and worth.…”

Section: Extrinsic Attributesmentioning

confidence: 97%

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Intrinsic and extrinsic attributes that drive Muslim consumer purchase behavior

Bukhari

Woodside

Hassan

et al. 2020

JIMA

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Purpose The purpose of this paper is to investigate the key attributes that drive Muslim consumer purchase behavior in the context of imported Western food in Pakistan. Design/methodology/approach In-depth, semi-structured interviews were used as a data collection tool. In this research, the in-depth interview data were analysed by using the manual content analysis (MCA) technique. Moreover, Leximancer software was used to reanalyse the data to enhance the trustworthiness of the MCA results. A total sample of 43 Muslim consumers from three metropolitan cities in Pakistan participated in the research. The sample comprises professionals, housewives and both college and university students. Findings Muslim consumers in Pakistan look at both the intrinsic and extrinsic attributes when purchasing imported Western food. The ruling factors explored were product taste, ingredients, freshness, hygiene, brand name and overall product quality. However, product packaging and labeling also play a significant role. Participants were of the view that imported Western food provides a better, unique consumption experience and an opportunity to choose from a wide variety of food options. Interestingly, interview findings reveal that Western food product attributes surpass the Islamic concept of moderate spending, thus convincing Muslim consumers to engage in the consumption of imported Western food. Social implications The presence of imported Western food may improve quality of life by having more opportunities and healthier options for the nation. If the Western food products are stamped Halal or made with Halal ingredients the product has a fair chance of adoption and penetration in the society. Further, it may result in overall health improvements within the society, which is already a major concern in the Pakistani consumer market. Also, food products coming from the Western world induces mindfulness; people are more aware about innovative and useful ingredients that can satisfy their taste buds. Originality/value This paper found that Pakistani Muslim consumers are not really concerned about the Islamic concept of moderate spending, and thus, established that Pakistani Muslim consumers are more concerned about product value rather than their Islamic teaching of moderate spending. From a population, with 97 per cent Muslim majority, product packaging and labeling were found to be a dominant and deciding factor, which, in itself, is an interesting finding. Further, established Western brand names help Muslim consumers to recognize products and plays a vital role in their purchase decisions. However, within product labeling, the element of halal ingredients was found to be a deciding factor, but not a leading factor, in purchase decisions.

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Section: Discussionmentioning

confidence: 98%

Section: Extrinsic Attributesmentioning

confidence: 97%

Intrinsic and extrinsic attributes that drive Muslim consumer purchase behavior

Bukhari

Woodside

Hassan

et al. 2020

JIMA

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“…Currently, the measurement of the company's performance level only focuses on general aspects. It should be noted that other important aspects are highlighted in improving the company's performance, one of which is the halal values in each of its business processes (Baharuddin & Ismail, 2018;Jayakrishnan et al, 2018;Tieman, 2020). In this case, what is meant by halal business processes in the hotel business is to embed halal values in every aspect of the company's business processes.…”

Section: Introductionmentioning

confidence: 99%

Design of Hotel Performance Level Measurement System Based on Halal Value With BSC Method

Fitria

Aman

Ahmad

2022

JIEHIS

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In running the hotel business, it is always required to be able to compete and maintain the loyalty of the stakeholders in order to continue to exist. One of the efforts to be able to compete and maintain the loyalty of stakeholders is to find out how far the performance of the hospitality business is and what efforts are being made to improve its performance. In measuring company performance, it does not only focus on general aspects, but also considers other aspects, namely measuring company performance based on its halal value. In this study, the Balanced Scorecard method was used based on halal values to be able to measure the company's performance. The results obtained after measuring using the Balanced Scorecard, namely the final score of the company's overall performance was obtained at 82.08% which was included in the very good category. From a financial perspective, the results of achievement, level of achievement, and scores from 2013 to 2015 were 32.95%, 71.04%, and 71.04%, respectively. Then from the customer's perspective, the results of achievement, level of achievement, and scores from 2013 to 2015 were 83.98%, 92.48%, and 92.48%, respectively. From the perspective of internal business processes, the results of achievement, level of achievement, and scores from 2013 to 2015 were 83.34%, 83.34%, and 83.34%, respectively. From the growth and learning perspective, the results of achievement, level of achievement, and scores from 2013 to 2015 were 60.78%, 86.26%, and 86.26%, respectively. However, the measurement using the Balanced Scorecard only focuses on the company's financial results and the unfavorable correlation between non-financial measures and the results. This situation will be a weakness of the Balanced Scorecard method because it cannot continue to take more specific steps forward so it cannot perform more accurate performance measurements.

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“…The theory detects and analyses the effectiveness of an organisation's financial performance to achieve set goals. The factors in question include the strategy, structure, systems, staff, skills, style, and shared values [52]. 9.…”

mentioning

confidence: 99%

“…DCT, DELTTA, TOE, DOI, RBV, KBV[1,3,9,12,26,40,45,46,52,78,80,81,83,84,[87][88][89]91,94,97,105,106] Data quality and internal information sharing DCT, DELTTA, RBV, VT, DIKW, BPT, VT, CON, KBV, IST[5,6,9,15,19,26,45,54,57,72,75,80-82,84,90,91,94,96,100,104-106,110,112,113,115,117-119] BI application and usage/Data Culture DCT, CT, RBV, BPT, VT, CON [5,9,10,16,19,26,29,33,70,79,83,84,88,90,93-95,104,108,109,113] Environmental factors DCT, TOE, DOI, CON [9,40,64,68,86,88]…”

mentioning

confidence: 99%

Business Intelligence and Business Value in Organisations: A Systematic Literature Review

Paradza

Daramola

2021

Sustainability

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Organisations must derive adequate business value (BV) from Business Intelligence (BI) adoption to retain their profitability and long-term sustainability. Yet, the nuances that define the realisation of BV from BI are still not understood by many organisations that have adopted BI. This paper aims to foster a deeper understanding of the relationship between Business Intelligence (BI) and business value (BV) by focusing on the theories that have been used, the critical factors of BV derivation, the inhibitors of BV, and the different forms of BV. To do this, a systematic literature review (SLR) methodology was adopted. Articles were retrieved from three scholarly databases, namely Google Scholar, Scopus, and Science Direct, based on relevant search strings. Inclusion and exclusion criteria were applied to select ninety-three (93) papers as the primary studies. We found that the most used theoretical frameworks in studies on BI and BV are the Resource-Based View (RBV), Dynamic Capabilities Theory (DCT), Technology-Organisation-Environment (TOE), and Contingency Theory (CON). The most acknowledged critical factors of BV are skilled human capital, BI Infrastructure, data quality, BI application and usage/data culture, BI alignment with organisational goals, and top management support. The most acclaimed inhibitors of BV are data quality and handling, data security and protection, lack of BI Infrastructure, and lack of skilled human resource capital, while customer intelligence is the most acknowledged form of BV. So far, many theories that are relevant to BI and BV, critical factors, inhibitors, and forms of BV were marginally mentioned in the literature, requiring more investigations. The study reveals opportunities for future research that can be explored to gain a deeper understanding of the issues of BV derivation from BI. It also offers useful insights for adopters of BI, BI researchers, and BI practitioners.

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Implementation of business intelligence framework for Malaysian halal food manufacturing industry towards initiate strategic financial performance management

Cited by 9 publications

References 44 publications

Intrinsic and extrinsic attributes that drive Muslim consumer purchase behavior

Intrinsic and extrinsic attributes that drive Muslim consumer purchase behavior

Design of Hotel Performance Level Measurement System Based on Halal Value With BSC Method

Business Intelligence and Business Value in Organisations: A Systematic Literature Review

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