Implementation of E-Government Public Relations for Disaster Communication

Nurjannah, Adhianty; Ishak, Aswad; Sakir,

doi:10.2991/aicosh-19.2019.10

Cited by 2 publications

(2 citation statements)

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“…In the Indonesian case, the North Lombok Government Public Relations has utilised E-government using interaction, publication, and transaction activities to manage disaster communication of earthquakes [12]. The Sleman Regency in Yogyakarta, Indonesia, has also implemented E-government in managing the Mount Merapi eruption in 2010.…”

Section: Introductionmentioning

confidence: 99%

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Cooperation in Disaster Communication Model in Bali, Indonesia

Nurjanah¹

2022

IJSDP

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This study aims to analyse the model of disaster communication carried out by the government, especially the Karangasem Regency Public Relations, toward the communities impacted by the eruption of Mount Agung to lessen the risk of disaster. This research applied qualitative descriptive research with a case study method. The case study method specifically looked at the context of disaster communication in the Mount Agung eruption disaster in Bali in 2017. To obtain in-depth data, a focus group discussion and in-depth interviews were carried out as data collection techniques and the data analysis technique used the Miles and Huberman model. The results revealed that the government’s communication model of Mount Agung disaster management worked together with the community through PASEBAYA. The synergy communication model had effectively handled the Mount Agung eruption disaster, considering that disaster management should involve communication, information, coordination, and cooperation. The communication synergy model was carried out by delivering messages in disaster communication from the government to the community to quickly and accurately reach disaster victims and information related to the appeal to use traditional and technology media to evacuate in safe areas, with evacuation locations and order to bring only essential items when evacuated.

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Section: Introductionmentioning

confidence: 99%

“…The Sleman Regency in Yogyakarta, Indonesia, has also implemented E-government in managing the Mount Merapi eruption in 2010. Those internet-based communication channels are combined with face-to-face communication to achieve high effectiveness [12,13].…”

Section: Introductionmentioning

confidence: 99%

Cooperation in Disaster Communication Model in Bali, Indonesia

Nurjanah¹

2022

IJSDP

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The Use of Artificial Intelligent in Disaster Communication between Government and Society through E-Government in North Lombok

Nurjanah

Mutiarin

Kasiwi

2021

IOP Conf. Ser.: Earth Environ. Sci.

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North Lombok Regency is the area with the worst damage impact due to the earthquake in 2018. The North Lombok Regency Government as the organizer of the regional government also has responsibility and authority in disaster management, under Article 5 of Law of the Republic of Indonesia Number 24 of 2007 concerning Disaster Management. The purpose of this study was to determine the implementation of E-government Public Relations in North Lombok as well as the supporting and inhibiting factors in the implementation of E-government Public Relations. This study used a qualitative descriptive method and conducted in-depth interviews with the Head of Public Relations Officer, BPBD, and the people of Gangga Village in North Lombok Regency. The results showed that the implementation of North Lombok E-government Public Relations in the 2018 earthquake disaster communication, according to the type of service, is for publication and interaction between governments and communities affected by the disaster. It was carried out via electronic government platforms, which are Website Facebook, Instagram, and YouTube to gathering data about how the government communicates with society regarding disaster management in North Lombok. Public Relations also conducts conditional cooperation with national online media. Public Relations also manages the information conveyed through the news menu on the website of the North Lombok Regency Government, called lombokutarakab.go.id. The supporting factors in the implementation of E-government Public Relations are the condition of the people of North Lombok Regency who are increasingly well informed with internet media in meeting their daily communication and information needs. The inhibiting factor is the lack of a telecommunication system network in the North Lombok area, especially in the blank spot area because the topography of North Lombok is mountains and valleys. In essence, the researcher considers that the PR of the North Lombok Government has been implemented but the operation of e-government needs to be improved. Out of the many existing social media, North Lombok Government Public Relations need to act in operating and optimizing them.

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Implementation of E-Government Public Relations for Disaster Communication

Cited by 2 publications

References 1 publication

Cooperation in Disaster Communication Model in Bali, Indonesia

Cooperation in Disaster Communication Model in Bali, Indonesia

The Use of Artificial Intelligent in Disaster Communication between Government and Society through E-Government in North Lombok

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