2023
DOI: 10.56743/ijothe.v2i1.235
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Implementation of Standard Operating Procedures of Food and Beverage Service at Infinity8 Bali Hotel

Abstract: Purpose:  This study aims to determine the implementation of standard operating procedures applied by food and beverage service employees and the managements to improve food and beverage service. Research methods:  This study uses a qualitative descriptive analysis technique, which systematically describes the data obtained during the study starting from interviews, observations, questionnaires, literature studies, and quantitative descriptive analysis using a 5-level Likert scale. Data were obtained by … Show more

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