Improved Shopping Experience Through RFID Based Smart Shopping System

Yong, Angel; Rana, Muhammad Ehsan; Shanmugam, Kamalanathan

doi:10.1109/dasa54658.2022.9765064

Cited by 14 publications

(3 citation statements)

References 2 publications

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“…To facilitate the search for products in the warehouse, it would be advisable to implement a system that makes this activity significantly more efficient. Figure 9 shows the product availability and location information in the employee application environment (Yong et al, 2022).…”

Section: Storagementioning

confidence: 99%

Proposal of innovative smart solutions for retail store in order to support competitiveness and sustainable development

Štofková,

Bajza,

Janošková

et al. 2024

Front. Comput. Sci.

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The Internet of Things (IoT) is becoming an increasingly important concept in various areas of our daily lives. With the development of information and communication technologies, the possibilities of IoT implementation are also expanding. The retail sector is also starting to make more significant use of IoT to improve and increase the efficiency of its business processes and more effective interaction with customers. Even though several partial IoT solutions have been implemented in retail, according to publicly available sources, there is no comprehensive IoT implementation in this sector. Therefore, we focused on the possibilities of creating a comprehensive proposal for the use of IoT in a retail enterprise in Slovakia. The main reasons for this transformation are the development of intelligent technologies, the increased demand of consumers for more convenient purchases and the efficiency of business processes, as well as to increase the competitiveness of the company. The aim of the contribution is to create a proposal for the implementation of IoT in retail, which will contribute to the sustainable development and competitiveness of the company. The result of the contribution is the creation of a proposal for the integration of the Internet of Things in retail, while the proposal is also applicable in other similar enterprises. The research methodology includes secondary sources and primary inquiry using an online questionnaire. The results of the primary research showed that a large part of respondents are interested in using IoT solutions in retail and that the implementation of these solutions affects their purchasing behavior. The conclusions of the paper indicate that the implementation of IoT solutions in retail would have a positive impact on the competitiveness of businesses. Factors that influence the choice of brick-and-mortar and online stores by customers were also identified. Customers’ interest in IoT solutions, as well as their preferences when choosing stores, represent a guideline for businesses operating in the retail sector. The implementation of the proposed solutions is relatively demanding on financial resources, therefore a good financial condition of the company is a necessary condition. Further research should focus on the security risks, barriers, ethical privacy issues associated with the use of IoT in retail stores.

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Section: Storagementioning

confidence: 99%

Proposal of innovative smart solutions for retail store in order to support competitiveness and sustainable development

Štofková,

Bajza,

Janošková

et al. 2024

Front. Comput. Sci.

View full text Add to dashboard Cite

show abstract

“…The payment process is an important component of in-store shopping experiences and may have a significant effect on customer satisfaction. Payment systems have seen some improvements through implementations of COVID-19 protocols, such as the introduction of more contactless payments like mobile platforms, convenient and efficient payment processes, as well as more regular cleaning and disinfection of payment terminals (Yong et al, 2022;Pillai et al, 2021).This study, therefore, assumes that, COVID-19 protocols can moderate the effects of payment-related processes (the speed of transactions, ease of use and security) on customer satisfaction. On the basis of this, it is hypothesised that:…”

Section: 62mentioning

confidence: 99%

Buyer–seller interactions and customer satisfaction – the moderating role of COVID-19 protocols: a study of small apparel fashion enterprises in the regional shopping malls in Ghana

Yeboah,

Haider,

Amoako

2023

AJEMS

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PurposeThe study explored the relationship between buyer–seller interactions and customer satisfaction in the small apparel fashion enterprises in the emerging markets. The moderating role of COVID-19 protocols implementations on buyer–seller interactions and customer satisfaction was further examined.Design/methodology/approachBuyer–seller interactions affecting customer satisfaction were divided into three constructs, namely, interactions relating to the overall customers shopping experience, smooth payment process and in-store interactions, and the COVID-19 protocols implementations were used as a moderator. A convenient sampling strategy was adopted to survey 450 customers of apparel fashion enterprises within the four regions in Ghana, of which 397 were validly used for the analysis. Existing questionnaires were adapted to collect data from the respondents. The data collected was therefore analysed using SPSS and SmartPLS programme to ascertain the nature of the relationships among the variables.FindingsThe study found that, in-store interactions, shopping experience and smooth payment processes directly influence customer satisfaction. However, the implementation of COVID-19 protocols failed to moderate the relationship between buyer–seller interactions and customer satisfaction.Research limitations/implicationsThe limitations of the study involve its context-specific, focusing on the small apparel and fashion market. Also, future researchers can re-examine the model in other geographical jurisdictions, focusing on small apparel owners’ competencies and other variables that position buyer–seller interactions as precursors of customer satisfaction in the small apparel fashion industry. The theoretical and managerial relevance of the findings are also discussed.Originality/valueThe paper extends the domain of buyer–seller interactions and customer satisfaction phenomena within the apparel fashion industry. Its examination of the impact of COVID-19 protocols’ implementation on customer satisfaction provides an insight into managers regarding how the applications can affect customers in a typical shopping environment.

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“…Multimedia-friendly user interfaces for computers (part of ubiquitous or context-aware systems, behaviour monitoring at childcare or centres for old people, recognizing customers and assessing their needs like Amazon go and Amazon fresh) [28].…”

mentioning

confidence: 99%

New approach for Attendance System using Face Detection and Recognition

Ghareb

Hamid

Sabr

et al. 2022

PJBAS

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One of the most beneficial uses of image processing is face recognition, which is essential in today's technology environment. Particularly when it comes to tracking student attendance, the identification of a human face is a popular issue in the authentication sector. A face recognition attendance system is a technique for identifying pupils based on high-definition surveillance and other computer technologies that employ face biostatistics. The purpose of creating this system is to electronically replace the conventional procedure of recording attendance by calling names and maintaining paper records. The existing procedures for taking attendance are cumbersome and time-consuming. Our goal and ambition for this article is to use the OpenCV library to develop an attendance management system that can identify faces and store them in a database so that colleges, businesses, and other institutions may use it to track attendance. This research will use a combination method of using Open CV and HOG library detecting the face in boundary box with accuracy %99.38. Adding more, it has been proposing new idea of using these techniques in all halls and labs in any educational institutes in recording the student's attendance precisely.

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Improved Shopping Experience Through RFID Based Smart Shopping System

Cited by 14 publications

References 2 publications

Proposal of innovative smart solutions for retail store in order to support competitiveness and sustainable development

Proposal of innovative smart solutions for retail store in order to support competitiveness and sustainable development

Buyer–seller interactions and customer satisfaction – the moderating role of COVID-19 protocols: a study of small apparel fashion enterprises in the regional shopping malls in Ghana

New approach for Attendance System using Face Detection and Recognition

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