Improving Employee Performance Affected by Leadership Style, Organizational Culture, and Work Ethics in Technology Service Company

Abstract

This study analyzes the increase in employee performance which is influenced by leadership style, organizational culture, and work ethics. The object of this research is one of the finance companies that provide consumer credit to the public. The number of respondents is 100. The sampling technique used is a stratified approach. Partial Least Square method is used in analyzing the relationship between variables. The results showed that leadership style, organizational culture, and work ethics had a significant effect on employee performance. Work ethics has the highest implications for improving employee performance. A work ethic that is carried out professionally, full of integrity, and perseverance will result in the achievement of maximum performance. Companies must anticipate business changes through leadership style and organizational culture. A leader must have a style in dealing with various conditions. Organizations must ensure that culture becomes a role model for employees in producing quality business processes. These two variables still have an important role in improving employee performance.