Improving physicians’ relationships with patients

The doctor-patient relationship

“…To everyone's regret, there is no quick fix here although major improvements can be initiated in as short as a daylong course. 51 Such interventions need to be part of an ongoing commitment to this area, steady work through a continuous quality improvementtype process, and regular training and renewal of skills. Groups like the AAPP can provide such long-range training efforts.…”

Debriefing in the intensive care unit: A feedback tool to facilitate bedside teaching*

“…For example, for the family discussions checklist, we reviewed the literature on "breaking bad news," communication and its effect on patient satisfaction and malpractice, and the needs of families in the ICU. After we reviewed this literature, five debriefing checklists (Appendix) were created: central catheter placement (49 -52), family discussions (16,(53)(54)(55)(56)(57)(58)(59)(60)(61), consultation (62,63), resuscitation of septic shock (64), and resuscitation of hemorrhagic shock. Where literature was lacking, guidelines were developed from our current clinical practice as defined by faculty from surgery, anesthesiology, and pulmonary critical care.…”

Behandlungsqualtität von Hausärzten in Einzel- und Gruppenpraxen der Schweiz

“…festigen [5][6][7]. Die verschiedenen Erfahrungen der Patienten in bezug auf ihren Arzt und die Praxis sowie die allgemeine Patientenzufriedenheit können die Bewertung sowohl der Arzt-Patienten-Beziehung als auch die der Praxisqualität mit beeinflussen.…”