2014
DOI: 10.4028/www.scientific.net/amm.606.259
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Improving Productivity in a Bank System by Using Computer Simulation

Abstract: With advent of high technologies, simulation software becomes more applicable between organizations’ managers. Simulation can model the real situation on a visual program. It will make the understanding of system, properly. Nowadays in each organization, the main considered factor is how they can improve its services confidently. This study emphasize on customer satisfaction and reducing the waiting time for customers in a bank service system. The goal of this paper is applying ARENA simulation software for mo… Show more

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Cited by 3 publications
(2 citation statements)
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“…Manufacturing systems is comprised of complex combination of resources such as material, labor, machines. It would be a difficult task to find the root of problem in timely manner and effectively when a production line is faced with a problem [7]. For solving these difficulties, engineers can use the experimental design to determine the significant factors that have a considerable effect on the efficiency of production line.…”
Section: Introductionmentioning
confidence: 99%
“…Manufacturing systems is comprised of complex combination of resources such as material, labor, machines. It would be a difficult task to find the root of problem in timely manner and effectively when a production line is faced with a problem [7]. For solving these difficulties, engineers can use the experimental design to determine the significant factors that have a considerable effect on the efficiency of production line.…”
Section: Introductionmentioning
confidence: 99%
“…Computer simulations have been widely applied to solve operational problems and to improve the productivity and performance in different fields, such as manufacturing systems , port container terminal (Shahpanah, Poursafary, Shariatmadari, Gholamkhasi & Zahraee, 2014;Shahpanah, Hashemi, Nouredin, Zahraee & Helmi, 2014), supply chain management (Memari, Zahraee, Anjomanshoae & Rahim, 2013), different services such as bank system (Hatami, Zahraee, Ahmadi, Golroudbary & Rohani, 2014) and construction management (Zahraee, Rezaei, Shahpanah, Chegeni & Rohani, 2014), which are not easy to model. There are many advantages of using manufacturing simulation in the manufacturing systems through saving the money investment, enhancing the resource utilization, reducing the process cycle time, and incrementing of the throughput .…”
Section: Literature Reviewmentioning
confidence: 99%