Improving the Productivity in Global Software Development

Analysis of factors affecting project communications with a hybrid DEMATEL-ISM approach (A case study in Iran)

“… Experts C3 Culture Value norms and beliefs (PMBOK, 6th version, 2017) ( Buckley et al., 2009 ), ( Sluyts et al., 2011 ), ( Mesly, 2015 ); ( Wang et al., 2016 ), ( Zwikael, 2009 ). ( Rubenstein-Montano et al., 2001 ), ( Ankrah et al., 2009 ), ( Zakaria, 2017 ) ( Meyer, 2015 ), ( Cardon, 2008 ), ( Kittler et al., 2011 ), ( Warner-Søderholm, 2013 ), ( Manoj Ray and Samuel, 2016 ), ( Hofstede, 1984 ), ( Roudias, 2015 ), ( Goettsch, 2014 ), ( Lückmann and Färber, 2016 ). experts C4 Communication Variety Formal and informal communications ( Hysa and Spalek, 2019 ), ( Kandlousi et al., 2010 ), ( Kraut et al., 1990 ), ( Litterst and Eyo, 1982 ), ( Pullin, 2010 ), ( Pheng, 2018 ).…”

“…( Kataria et al., 2013 ) ( Berggreen and Kampf, 2015 ), ( Reed and Knight, 2013 ), ( Lee-Kelley and Sankey, 2008 ), ( Rai and Rai, 2014 ). ( Manoj Ray and Samuel, 2016 ), ( Rozman et al., 2017 ), and experts C9 Skill Technical skills and leadership skills, project management skills, personal skills ( Zavadskas et al., 2008 ) ( Guffy, 2007 ), ( Merrier, 2005 ), ( Pant and Baroudi, 2008 ), ( Čulo and Skendrovic, 2010 ), ( Perumal and Bakar, 2011 ), ( Welch, 2015 ), ( Henderson, 2008 ), ( Brill et al., 2006 ) ( Alam et al., 2010 ), ( Brill et al., 2006 ), and experts C10 Participation (engagement) Share knowledge and information, develop understanding, enhance engagement which promotes accountability and transparency ( Mavuso and Agumba, 2016 ) ( Mavuso and Agumba, 2016 ) ( Pinto and Pinto, 1990 ), and experts C11 Leadership Style of leadership, An effective leader will be able to adapt a style or combination of styles of leadership to suit the circumstances. Any one of the styles might be effective in the right situation ( Zulch, 2014 ) ( Campbell, 2011 ), ( Zulch, 2014 ), ( Bergman et al., 2014 ), ( Stevenson and Starkweather, 2010 ), ( Heldman, 2011 ), ( Steyn, 2012 ), ( Walt et al., 1996 ), ( Clutterbuck and Hirst, 2002 ), and experts C12 Knowledge Know how to communicate in the most effective way to meet the information and communication needs of stakeholders ( Alavi and Leidner, 2001 ), ( Boyatzis, 1982 ...…”

“…Socio-cultural differences can be due to the social status of individuals, religion, state policy, financial conditions, etc. The socio-cultural difference between members with geographic dispersion can cause various communication problems and barriers ( Manoj Ray and Samuel, 2016 ). Hofstede (1984) emphasizes that a management technique or philosophy that is appropriate for a national culture is not necessarily appropriate for another.…”

“…Of main barriers to communication are the type of successful communication between the receiver/sender, the message content, the nature of the message, and the message transfer tool. In order to improve the quality of communication, it is recommended that the skill of project team members in communication be enhanced, the communication program be developed and communication tools be selected according to the type of project ( Manoj Ray and Samuel, 2016 ). In an analysis of web-based document management and communication tools used by project managers, Rozman et al.…”

Support vector regression for predicting the productivity of higher education graduate students from individually developed software projects

“…Based upon a survey published in 2014 asking questions that software engineers would like scientists to investigate, a set of 145 questions were obtained, and 13 of them were related to software productivity (SP) [8]. SP has been studied from a several points of view [9–17], and specifically from SP prediction (SPP) [18, 19].…”