In search of the roots of corporate reputation management: Being a consistent corporate social performer

Pérez‐Cornejo, Clara; Puente, Esther de Quevedo; Wilson, Alan

doi:10.1111/beer.12386

Cited by 12 publications

(13 citation statements)

References 90 publications

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“…In fact, ample research confirms the positive impact that CSR performance has on firm reputation (e.g. Aksak et al, 2016;Bianchi et al, 2019;Børing, 2019;Brammer & Pavelin, 2006;Javed et al, 2020;Pérez-Cornejo et al, 2022). Despite extensive evidence of this relationship, the following hypothesis is instrumental for our analysis:…”

Section: Csr Performance and Corporate Reputationmentioning

confidence: 94%

“…Some scholars have focused on CSR performance as the main driver of corporate reputation (e.g. Aksak et al, 2016;Brammer & Pavelin, 2006;Bianchi et al, 2019;Børing, 2019;Brammer & Pavelin, 2006;Javed et al, 2020;Pérez-Cornejo et al, 2022;Tetrault-Sirsly & Lvina, 2019). CSR performance is an objective account of the actual impact on stakeholders of all company actions and attitudes designed to satisfy their interests.…”

Section: Csr Performance and Corporate Reputationmentioning

confidence: 99%

“…The literature recognizes CSR performance as a signal (Brammer & Pavelin, 2006;Fombrun & Shanley, 1990) that helps with a firm's legitimation process (Mas-Ruiz et al, 2021;Rao, 1994). In this sense, a company that acts in a socially responsible manner consistently over time generates expectations about its good behavior with stakeholders, thereby consolidating a strong corporate reputation (de Quevedo-Puente et al, 2007;Logsdon & Wood, 2002;Pérez-Cornejo et al, 2022). In fact, ample research confirms the positive impact that CSR performance has on firm reputation (e.g.…”

Section: Csr Performance and Corporate Reputationmentioning

confidence: 99%

“…In fact, these data have been employed in numerous recent studies (e.g. Dwekat et al, 2020;Pérez-Cornejo et al, 2022). The process of ESG measurement involves participation by more than 150 analysts who manually guarantee that the information is comparable across all rated companies (Thomson Reuters and Eikon™, 2020).…”

Section: Mediating Variable: Csr Performancementioning

confidence: 99%

“…Meanwhile, the literature provides evidence that CSR performance is the main factor in building and consolidating corporate reputation (e.g. Bianchi et al, 2019;Børing, 2019;Brammer & Pavelin, 2006;Javed et al, 2020;Melo & Garrido-Morgado, 2012;Pérez-Cornejo et al, 2022;Tetrault-Sirsly, & Lvina, 2019). The link between these two relationships also suggests that the quality of ERM systems may indirectly impact corporate reputation through mediation by CSR performance.…”

Section: Introductionmentioning

confidence: 99%

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How corporate social responsibility mediates the relationship between corporate reputation and enterprise risk management: evidence from Spain

Pérez‐Cornejo

Puente

2022

Eurasian Bus Rev

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Enterprise risk management (ERM) systems lessen the probability of risks harming a firm’s reputation for a number of reasons. First, a high-quality ERM system makes it less likely a firm will suffer a risk-based reputational crisis. Second, ERM systems help companies to behave more responsibly towards all stakeholders, thereby ensuring firms meet stakeholders’ expectations. Third, when a crisis stemming from an uncontrollable risk occurs, a high-quality ERM system helps to reduce the negative impact on reputation because stakeholders will not attribute guilt to a firm which has acted responsibly in its risk management. In this research, we explore the link between corporate reputation and ERM systems together with the role played by corporate social responsibility (CSR) performance as a mediator. Our results support the notion that ERM system quality enhances CSR performance as well as corporate reputation. The results also confirm that ERM systems have a positive impact on corporate reputation via the mediating effect of CSR performance. Companies should therefore use risk management policies to bolster both their CSR and their reputation.

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Section: Csr Performance and Corporate Reputationmentioning

confidence: 94%

Section: Csr Performance and Corporate Reputationmentioning

confidence: 99%

Section: Csr Performance and Corporate Reputationmentioning

confidence: 99%

Section: Mediating Variable: Csr Performancementioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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How corporate social responsibility mediates the relationship between corporate reputation and enterprise risk management: evidence from Spain

Pérez‐Cornejo

Puente

2022

Eurasian Bus Rev

Self Cite

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Have corporate social responsibility strategies mattered during the pandemic: Symbolic CSR versus substantive CSR

Khanchel,

Lassoued,

Gargouri

2023

Corp Soc Responsibility Env

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This paper contributes to the existing CSR decoupling literature by examining whether the COVID‐19 pandemic increased the likelihood of firms adopting a corporate social responsibility (CSR) decoupling strategy and by assessing the impact of a symbolic CSR strategy on abnormal returns. The study analyzes a sample of 75 socially responsible French‐listed firms. The findings indicate that symbolic CSR reporting strategies were more likely to be implemented in response to the COVID‐19 crisis. Furthermore, while the market initially rewarded greenwashing practices during the COVID‐19 crisis in the short term, it subsequently penalized such practices over the long term. Additionally, abnormal returns of firms operating in the most severely affected industries surpassed those of firms in the least affected industries. Finally, the results highlight that firms adopting a defensive CSR strategy during the health crisis experienced more significant abnormal returns compared to other firms.

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Study on the image restoration strategy and effect of corporates in crisis situations based on text mining

Chen

Chi

2023

Procedia Computer Science

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In search of the roots of corporate reputation management: Being a consistent corporate social performer

Abstract: This is an open access article under the terms of the Creat ive Commo ns Attri bution-NonCo mmercial License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited and is not used for commercial purposes.

Cited by 12 publications

References 90 publications

How corporate social responsibility mediates the relationship between corporate reputation and enterprise risk management: evidence from Spain

How corporate social responsibility mediates the relationship between corporate reputation and enterprise risk management: evidence from Spain

Have corporate social responsibility strategies mattered during the pandemic: Symbolic CSR versus substantive CSR

Study on the image restoration strategy and effect of corporates in crisis situations based on text mining

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