In what ways do AI techniques propel decision-making amidst volatility? Annotated bibliography perspectives

Abstract

This research presents a systematic review and approximation, from 2018 to 2023, of how Artificial Intelligence can support decision-making processes when business managers have to resolve between multiple alternatives for the development of new businesses using Agile Frameworks; and as well, will be addressed from the genesis concepts such as VUCA, Agile Mindset, Infinite Game Theory, Agile Frameworks, Innovation, Artificial Intelligence among others with the aim of identifying research gaps in the decision-making process under changing environments. Most of the analyzed studies are focused on Infinity Games theory to better understand innovation processes linked from early stages to deployment phases of products. Furthermore, this paper analyzes AI techniques for decision-making under volatile circumstances and raises 5 research questions that from a logical and chronological perspective in development are resolved during the research. It is important to highlight that AI-related solutions are typically used to make informed decisions; however, few studies adopt AI to support the decision-making process in unstable environments.