Incorporating Behavioral Factors into Operations Theory

Cui, Tony Haitao; Wu, Yaozhong

doi:10.1002/9781119138341.ch3

Cited by 10 publications

(14 citation statements)

References 68 publications

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“…At present, there are many types of TCM syndromes of tinnitus, among which wind evil invasion, disturbance of liver and fire, stagnation of phlegm and fire, weakness of spleen and stomach, and loss of kidney essence are the most common [ 10 ]. Studies have reported that the onset of tinnitus is closely related to psychological factors [ 11 , 12 ]. Psychotherapy is also an important measure for the treatment of tinnitus, so the clinical characteristics of the various TCM syndromes of patients with idiopathic tinnitus, including their psychological status, are explored.…”

Section: Discussionmentioning

confidence: 99%

Analysis of Clinical Characteristics and Psychoacoustic Indexes in Different TCM Syndromes of Idiopathic Tinnitus

Niu

Ning

Zhao

et al. 2021

Evidence-Based Complementary and Alternative Medicine

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Objective. To explore the differences in clinical characteristics and psychoacoustic indexes of various traditional Chinese medicine (TCM) syndromes in patients with idiopathic tinnitus. Methods. 312 patients with idiopathic tinnitus in our hospital from December 2017 to March 2020 were selected; divided into the wind evil invasion group (n = 61), the liver fire disturbance group (n = 69), the phlegm fire stagnation group (n = 42), the spleen and stomach weakness group (n = 48), and the kidney essence loss group (n = 92) according to the medical syndrome type and the detailed medical history; and clinical characteristics of patients in each group were compared. Results. The kidney essence loss group’s age and course of disease were older and longer than those of other syndrome groups, and the wind evil invasion group’s disease course was shorter than the liver fire disturbance, phlegm fire stagnation, and spleen and stomach weakness groups ( P < 0.05 ). The PSQI score of all patients was higher than 7 points, but there was no obvious difference between the groups ( P > 0.05 ). The SAS score of the liver fire disturbance and the phlegm-fire stagnation groups was higher than that of the wind evil invasion, the spleen and stomach weakness, and the kidney essence loss groups, and the SDS score of the spleen and stomach weakness and the kidney essence loss groups was higher than that of the wind evil invasion, the liver fire disturbance, and the phlegm and fire stagnation groups ( P < 0.05 ). The kidney essence loss group’s total hearing loss rate (92.39%) was higher than the other syndrome groups, and the wind evil invasion group’s total hearing loss rate (8.19%) was lower than the other syndrome groups ( P < 0.05 ); the low to medium frequency tone of tinnitus’s rate in the wind evil invasion group, liver fire disturbance group, and phlegm fire stagnation group was higher than the spleen and stomach weakness group and the kidney essence loss group, but the high frequency tone of tinnitus’s rate was opposite. The tinnitus loudness in these groups was higher than the spleen and stomach weakness and kidney essence loss group ( P < 0.05 ). Conclusion. In addition to the wind evil invasion type, most tinnitus patients may have different levels of psychological disorders. So, in the treatment of idiopathic tinnitus, in addition to the disease itself, paying more attention to the psychological status of the patient is one better therapeutic method. Besides, clinical characteristics and the psychoacoustic indexes of patients with idiopathic tinnitus have a certain correlation with the TCM syndromes.

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Section: Discussionmentioning

confidence: 99%

Analysis of Clinical Characteristics and Psychoacoustic Indexes in Different TCM Syndromes of Idiopathic Tinnitus

Niu

Ning

Zhao

et al. 2021

Evidence-Based Complementary and Alternative Medicine

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“…Indeed, Zhang and Siemsen (2019) note that almost one-third of articles published in a major operations journal mentions the newsvendor problem. Despite the straightforward solution to the newsvendor problem, a large body of empirical evidence shows that extraneous factors, nonstandard beliefs, and individual preferences systematically impact newsvendor decision-making (e.g., Cui & Wu, 2018;Schweitzer & Cachon, 2000). 1 In this research, we investigate if differences in the spatial (e.g., supplier location) and temporal (e.g., lead time) features of a supply chain influence inventory decision-making behavior.…”

Section: Production and Operations Managementmentioning

confidence: 99%

For the future and from afar: Psychological distance and inventory decision‐making

Kirshner

Moritz

2023

Production and Operations Management

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Determining inventory ahead of knowing customer demand is a crucial decision for many businesses. Although it is possible to select the ideal order quantity given the costs of over and undersupplying demand, prior research demonstrates that decisionmakers consistently make suboptimal inventory choices. Drawing on construal level theory and psychological distance, this paper explores how differences in the spatial distance (suppliers that are geographically near or far) and temporal distance (short or long lead time from order to receipt) impact newsvendor decision-making. Across four experiments (N = 663), we find that a far psychological distance increases order quantities, which improves performance for high-margin products but results in added costs for low-margin goods. Given that spatial and temporal distances occur naturally in supply chains, our research shows that psychological distance is a cognitive explanation for biased inventory ordering and can be applied to improve decision-making.

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“…In the service supply chain, fairness concern modifies the utility function, thereby affecting the mechanism of decision making and supply chain co-ordination (Liu and Shu, 2015;Ma and Chen, 2017). Although there are many ways to choose the reference point, these methods essentially aim to modify the utility calculation criterion in traditional economics by introducing the fairness preference (Cui and Wu, 2018). Choosing a member of the vertical supply chain as a reference point will lead to distribution fairness concern, while choosing one from the horizontal supply chain will trigger peerinduced fairness concern (Liu, Wang, Shen, Yan and Wei, 2018).…”

Section: Strategic Behaviourmentioning

confidence: 99%

“…Channel co-ordination (Cui et al, 2007), revenue management (Tereyağoğlu et al, 2017), procedural fairness (Rabin, 1993), advantage and disadvantage fairness (Fehr and Schmidt, 1999) and fairness preference model (Bolton and Ockenfels, 2000;Cui and Wu, 2018)…”

Section: Fairness Concernmentioning

confidence: 99%

Service supply chain management: a behavioural operations perspective

Liu

Wang

Long

et al. 2019

MSCRA

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Purpose The purpose of this paper is to provide an overview of the evolution of service supply chain management from a behavioural operations perspective, pointing out future research directions for scholars. Design/methodology/approach This study searched five databases for relevant literature published between 2009 and 2018, selecting 64 papers for this review. The selected literature was categorised according to two dimensions: a service supply chain link perspective and a behavioural factor perspective. Comparative analysis was used to identify gaps in the literature, and five future research agendas were proposed. Findings In terms of the perspective of service supply chain link, extant literature primarily focuses on service supply and service co-ordination management, and less on service demand and integration management. In terms of the behavioural factor’s perspective, most focus on classic behaviour factors, with less attention paid to emerging behaviour factors. This paper thus proposes five research agendas: demand-oriented management and integrated supply chain-oriented behavioural research; broadening the understanding of the scope of behavioural operations; integrating the latest backgrounds and trends of service industry into the research; greater attention to behavioural operations in service sub-industries; and multimethod combination is encouraged to be used to dig into the interesting research problems. Originality/value This study constitutes the first systematic review of service supply chain research from a behavioural perspective. By categorising the literature into two dimensions, the state of existing research is evaluated with an eye towards future research avenues.

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Incorporating Behavioral Factors into Operations Theory

Cited by 10 publications

References 68 publications

Analysis of Clinical Characteristics and Psychoacoustic Indexes in Different TCM Syndromes of Idiopathic Tinnitus

Analysis of Clinical Characteristics and Psychoacoustic Indexes in Different TCM Syndromes of Idiopathic Tinnitus

For the future and from afar: Psychological distance and inventory decision‐making

Service supply chain management: a behavioural operations perspective

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