Managing crowded areas is an extremely and difficult task. Several people might be injured or lost their lives every year because of mal organization of the crowded areas. There are many regular crowded events where this problem continuous and create social and personal upheaval, namely, if not resolved, perhaps destroy the image of the administrators and organizers. One such events is the anniversary pilgrimage Hajj, where Millions visits the holy sites Makkah (mecca) in Saudi Arabia to perform various rituals. In Addition, there are other regular events attracts much more participants. During this event, some of the pilgrims get lost and are unable to reach back to their places. There are many techniques that used to manage and track users in the crowded areas, like Wi-Fi, Mobile networks and RFID. In this article we proposed an integrated management model to solve this problem. The proposed model is based on web system that use maps and location, and use the IOT tools to track and monitor users. This proposed architecture can be utilized to solve various challenges related to management of the crowd in general and management of pilgrims in particular. This model can be adapted to any crowded event.