PurposeThis paper intends to discover, analyze and construct a model that may be used to measure the interactions between major factors which are identified by expert opinion and literature review for sustainable maintenance specific to manufacturing industries using the total interpretive structural modeling (TISM) approach.Design/methodology/approachIn total, 12 factors were acknowledged from the literature review and the opinions of experts from manufacturing industries. Scheduled interviews with the employees were conducted by using the questionnaire which is developed from the identified 12 factors in order to find the interrelationships among these factors. The TISM approach is used for analyzing factors' interrelationships. The Matrice d'Impacts Croises Multiplication Appliques a un Classement (MICMAC) approach is used to identify the key factors which influence sustainable maintenance.FindingsThis paper found 12 factors that have ascendancy over the sustainable maintenance practices in the industry by reviewing the literature and consulting industry experts to realize the linkage between the factors. The results found that availability rate, adopting government policies, training and education are key factors that influence sustainable maintenance.Practical implicationsThe proposed model would be valuable for experts to understand the factors influencing sustainable maintenance in the industry. This model can be used by an organization's maintenance managers to implement sustainable maintenance practices in their plants.Originality/valueThis study analyzes the interrelationship between factors influencing sustainable maintenance in manufacturing industries, which is a new effort in this domain of practice.