Information behavior in crisis situations

Abstract

Purpose/Thesis: The purpose of this article is to conceptually analyze research into crisis-related information behavior. The presented research also concerns the identification and characteristics of various types of crisis situations. Attempts have been made to draw attention to the various aspects of research into information activities in crisis situation.
 Approach/Methods: The presented studies employs qualitative approach, and methods/techniques: scoping literature review, conceptual analysis and thematic analysis. Qualitative content analysis concerned selected, representative 56 publications from 2001-2020. 
 Results and Conclusion: The studies of information behavior in crisis situations, regarding different activities and various types of crises, are developed in information science. However, the research still concerns a limited exploration field that should be expanded in some other issues concerning individual and collaborative information activities in various crisis and disasters. 
 Originality/Value: The article concerns the first attempt to develop the conceptual analysis in information behavior in crises. By presenting the different types and concepts of crises involving heterogenous information activities it is part of innovative attempts to develop an agenda that is a theoretical and practical basis for development future research in the this domain