Information Governance as a Dynamic Capability in Service Oriented Business Networking

Rasouli, Mohammad R.; Eshuis, Rik; Trienekens, Jjm Jos; Kusters, Rob J.; Grefen, Pwpj Paul

doi:10.1007/978-3-319-45390-3_39

Cited by 3 publications

(3 citation statements)

References 30 publications

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“…The governance of these data has also become critical, where data are treated as a valuable asset (Khatri and Brown, 2010). Data governance has rapidly gained in popularity (Cheong and Chang, 2007; Khatri and Brown, 2010; Weber et al , 2009) and is considered to be an emerging subject in the information systems (IS) field (Hagmann, 2013; Kamioka et al , 2016; Rasouli et al , 2016). Practitioners also consider data governance as a promising approach for enterprises to improve and maintain the quality and use of their data (Otto, 2011a).…”

Section: Introductionmentioning

confidence: 99%

Data governance activities: a comparison between scientific and practice-oriented literature

Alhassan

Sammon

Daly

2018

JEIM

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Purpose The purpose of this paper is to explore the current literature on data governance in scientific and practice-oriented publications, and to provide a comparative analysis of the activities reported for data governance. Data have become a key organisational asset and data governance both a necessary and critical activity. Design/methodology/approach A comprehensive literature review is conducted in order to identify the published material that reflects the current state of knowledge. A systematic procedure was followed that identified 61 publications that explicitly mention data governance activities. Open coding techniques were applied to conduct content analysis, resulting in the identification of 591 concepts. A critical analysis also identified gaps in the literature. Findings The analysis identified 120 data governance activities which are understood as: “action” plus “area of governance” plus “decision domain” (e.g. define data policies for data quality). The authors define and present a data governance activities model based on the analysis. The analysis also shows a higher volume of data governance activities reported by practice-oriented publications that are associated with the “implement” and “monitor” actions of the areas of governance across the decision domains compared with scientific publications, whereas The authors found that the scientific publications focus more on defining activities. The results contribute to identifying research gaps and concerns on which ongoing and future research efforts can be focused. Research limitations/implications This paper is of interest to both academics and practitioners, as it helps them understand the activities associated with a data governance programme. Current literature fails to provide a comprehensive understanding of the data governance activities that are required when considering a data governance programme. Therefore, the proposed model for data governance activities can be used to give insights into these activities. Originality/value To the knowledge of the authors, this study is the first to explicitly consider data governance activities from both an academic and practice-oriented perspective.

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Section: Introductionmentioning

confidence: 99%

Data governance activities: a comparison between scientific and practice-oriented literature

Alhassan

Sammon

Daly

2018

JEIM

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“…The article is concluded by a discussion of contributions, implications and future steps in Section 6. This article has been adapted from the PhD research that has been conducted in the context of SBNs (see Rasouli 2016).…”

Section: Introductionmentioning

confidence: 99%

Service orientation in business networking: a demand-supply chain perspective

Rasouli

Kusters

Trienekens

et al. 2018

Production Planning & Control

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Competition in globalized markets is nowadays between business networks (BNs) rather than between single organizations. BNs need to co-create highly customized integrated solutions for customers through dynamic collaborations within value networks to achieve competitive advantages in globalized markets. Although different theories in marketing and operations management have been developed to address the necessity for service orientation through co-creating mass-customized integrated solutions, a comprehensive and coherent view on the characteristics of a service-oriented business network (SBN) has not yet received sufficient attention. In this article, we intend to present and discuss an integrated framework that brings together different service orientation related theories and describes them in a structured way. The applicability and usefulness of the developed framework for directing service orientation in real-life BNs is evaluated on the basis of a multiple-case study research. The article bridges the gap between descriptive knowledge on service orientation and prescriptive engineering models for designing and implementing SBNs.

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“…The identified metadata related IG issues highlight the need for the development and evolution of a collaborative ontology to support the conceptualization of networked business processes in dynamic business networks. A deep view on the relevant solutions for identified IG issues shows that some IG issues can be responded by well-established solutions embracing the structural, procedural, and relational mechanisms, [115][116][117] but some others cannot be countered easily. For instance, dynamic semantic interactions between parties collaborating from different contexts are difficult to be handled completely by related state-of-the-art solutions such as semantic interoperability technologies, or domain specific standardizations.…”

Section: Related Workmentioning

confidence: 99%

Information Governance in Dynamic Networked Business Process Management

Rasouli

Eshuis

Grefen

et al. 2016

Int. J. Coop. Info. Syst.

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Competition in today's globalized markets forces organizations to collaborate within dynamic business networks to provide mass-customized integrated solutions for customers. The collaboration within dynamic business networks necessitates forming dynamic networked business processes (DNBPs). Networked business processes need to be supported by high quality information that is exchanged in a trustworthy environment. Information governance (IG) is described as a holistic approach to different mechanisms that support high quality and secure information exchanges. However, dynamism of networked business processes causes IG issues like unsecured information access and low quality information products to emerge. In this paper a comprehensive list of the IG issues in DNBPs are identified through structured steps. The identified IG issues are characterized within four main categories, respectively, information product quality, information service quality, information security, and metadata issues. For the evaluation of the practical significance of the identified IG issues, a case study is conducted in a business network that provides mobility solutions. In this way, the paper closes the gap between studies on IG, which have mostly concentrated on IG within the borders of a single organization or IG in stable business networks, and studies on dynamic business networks, which have addressed the formation of dynamic inter-organizational interactions without paying rigorous attention to information artefacts that are exchanged.

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Information Governance as a Dynamic Capability in Service Oriented Business Networking

Cited by 3 publications

References 30 publications

Data governance activities: a comparison between scientific and practice-oriented literature

Data governance activities: a comparison between scientific and practice-oriented literature

Service orientation in business networking: a demand-supply chain perspective

Information Governance in Dynamic Networked Business Process Management

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