Information system capabilities and firm performance: Opening the black box through decision-making performance and business-process performance

Aydıner, Arafat Salih; Tatoğlu, Ekrem; Bayraktar, Erkan; Zaim, Selim

doi:10.1016/j.ijinfomgt.2018.12.015

Cited by 153 publications

(157 citation statements)

References 84 publications

Supporting

Mentioning

139

Contrasting

Unclassified

Order By: Relevance

“…Table 2 shows key literature that employ RBV to highlight the need to develop the capacity to utilize internal/external resources for firm performance. Information systems capabilities play significant role in decision-making, business-process performance and firmperformance (Aydiner et al, 2019). An IOS-enabled data-driven supply chain has a significant positive influence on supply chain capabilities.…”

Section: Supply Chain Capabilitiesmentioning

confidence: 99%

“…Previous IOS research suggests that IOS use results in significant benefits to the entire supply chain (Asamoah et al, 2019;Hartono et al, 2010). However, there are calls for opening the supply chain Blackbox and further investigating the mechanisms through which IOS use enhances supply chain performance (Agbenyo et al, 2018;Aydiner et al, 2019;Yu et al, 2018). The current study focuses on 1) external utilization of IOS in SCM and 2) IOS organizational management capabilities in the context of SCM.…”

Section: Introductionmentioning

confidence: 96%

See 1 more Smart Citation

Inter-organizational systems use and supply chain performance: Mediating role of supply chain management capabilities

Asamoah

Agyei-Owusu

Andoh‐Baidoo

et al. 2021

International Journal of Information Management

View full text Add to dashboard Cite

Inter-organizational Systems (IOS) are network-enabled information systems that extend boundaries of an organization. There is a growing interest among researchers and practitioners to understand how the use of IOS enhances firm performance. In this study, we examine how IOS use impacts an organization's supply chain management (SCM) capabilities and supply chain performance. Drawing on the resource-based view theory, we examine two mechanisms that are essential for enhanced supply chain performance: (a) efficient IOS external utilization regarding its networked partners and (b) the maximization of IOS organizational management capabilities in supply chain management. Using data from 193 respondents from various manufacturers and distributors of fast-moving consumer goods, we confirm all the hypotheses posited in the research model. The results demonstrate the dual effect of IOS use in improving operational supply chain performance, SCM capabilities, and the mediating role of SCM capabilities. We discuss contributions of the study to research and practice.

show abstract

Section: Supply Chain Capabilitiesmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 96%

Inter-organizational systems use and supply chain performance: Mediating role of supply chain management capabilities

Asamoah

Agyei-Owusu

Andoh‐Baidoo

et al. 2021

International Journal of Information Management

View full text Add to dashboard Cite

show abstract

“…Using Korean steel suppliers as their sample, Youn et al [48] found that the competitive advantage of the Korean steel industry is heavily influenced by the supply chain inter-organizational information system capabilities. Several empirical studies have shown a positively significant linkage between information system capabilities and the competitive process alignment and flexibility capabilities of small to medium-sized enterprises (SME) [49][50][51]. Using data collected from Australian retailing sectors, Rajaguru and Matanda [6] found that inter-organizational information system integration and supply chain capabilities were facilitated by cultural inter-organizational factors and inter-organizational technical and strategic compatibility.…”

Section: Supply-chain Management Systemsmentioning

confidence: 99%

How do Partners Benefit from IT Use in Supply-Chain Management: An Empirical Study of Taiwan’s Bicycle Industry

Chen

et al. 2020

Sustainability

View full text Add to dashboard Cite

To be sustainable and growing amongst uncertain environments and intensive global competition, supply-chain network leaders have established supply-chain management systems (SCMS) to leverage the resources and knowledge of their partners to achieve greater supply-chain capabilities (SCC) to respond to market changes and complexity. Although several studies have investigated the benefits to network leaders from these systems in various industries, little attention has been paid to the delivery of substantial benefits and advantages to its partners. Based on information technology (IT) applications and SCC literature, this paper proposes a model relating partners use of SCMS to benefits. Data from 168 partners using an SCMS implemented by a leading bicycle supply chain in Taiwan to test the hypotheses that SCC and operational performance has a mediating role linking SCMS use in order to affect a partner's performance. The results indicate that SCMS implementation has a significant impact on SCC, which in turn create a significant positive effect on operational (sustainable) performance, ultimately leading to improved growth rate and profitability in partners. Another interesting finding of the research is that SCMS cannot directly affect financial performance. In addition, from sustainable performance aspects, it is revealed that IT enables supply chain management (SCM) to achieve environmental value through information sharing (up and down), process integration (vertical and horizontal) and automation (i.e., planning, operation and control). This finding highlights the importance for maximizing benefits and sustainability for the whole supply-chain partners, the IT implementation must be integrated with the sustainable development goals and inserted in the eco-operation supply-chain platform process. The results also contribute to the debate in prior studies by disclosing why so many partners could not find to gain benefit from these IT implementations. Furthermore, this study represents the first attempt to examine how partners benefit from IT use in SCC for traditional industry.

show abstract

“…The IT alignment focuses on maintaining an IT strategy that is consistent with the business strategy of a firm and in turn, that supports in the realization and formulation of the innovation goals of the firm (Luftman & Brier, 1999). Firms can increase profitability and gain a competitive advantage by refining the alignment between IT strategies and business strategies (Aydiner, Tatoglu, Bayraktar, & Zaim, 2019). Whereas, the firms face an adverse position in terms of financial outcomes and wasted resources if they fail to align their IT and business strategies (Ravishankar, Pan, & Leidner, 2011).…”

Section: Literature Review It Capabilitiesmentioning

confidence: 99%

Information Technology Capabilities and SMEs Performance: An Understanding of a Multi-Mediation Model for the Manufacturing Sector

Nabeel-Rehman

Nazri

2019

IJIKM

View full text Add to dashboard Cite

Aim/Purpose: Despite the fact that the plethora of studies demonstrate the positive impact of information technology (IT) capabilities on SMEs performance, the understanding of underlying mechanisms through which IT capabilities affect the firm performance is not yet clear. This study fills these gaps by explaining the roles of absorptive capacity and corporate entrepreneurship. The study also elaborates the effect of IT capability dimensions (IT integration and IT alignment) upon the SMEs performance outcomes through the mediating sequential process of absorptive capacity and corporate entrepreneurship. Methodology: This study empirically tests a theoretical model based on the Dynamic Capability View (DCV), by using the partial least square (PLS) technique with a sample of 489 manufacturing SMEs in Pakistan. A survey is employed for the data collection by following the cluster sampling approach. Contribution: This research contributes to the literature of IT by bifurcating the IT capability into two dimensions, IT integration and IT alignment, which allows us to distinguish between different sources of IT capabilities. Additionally, our findings shed the light on the dynamic capability view by theoretically and empirically demonstrating how absorptive capacity and corporate entrepreneurship sequentially affect the firms' performance outcomes. At last, this study contributes to the literature of SMEs by measuring the two levels of performance: innovation performance and firm performance. Findings: The results of the analysis show that the absorptive capacity and the corporate entrepreneurship significantly mediate the relationship between both dimensions of IT capability and performance outcomes.

show abstract

Information system capabilities and firm performance: Opening the black box through decision-making performance and business-process performance

Cited by 153 publications

References 84 publications

Inter-organizational systems use and supply chain performance: Mediating role of supply chain management capabilities

Inter-organizational systems use and supply chain performance: Mediating role of supply chain management capabilities

How do Partners Benefit from IT Use in Supply-Chain Management: An Empirical Study of Taiwan’s Bicycle Industry

Information Technology Capabilities and SMEs Performance: An Understanding of a Multi-Mediation Model for the Manufacturing Sector

Contact Info

Product

Resources

About