“…This is also due to the fact, that because of an evolving IT, a specialization of the personnel is obligatory (Dayal, 2004). One of the options that many companies are embracing is offshore outsourcing (Casado-Lumbreras, Soto-Acosta, Colomo-Palacios, & Ordoñez De Pablos, 2011;Leeney, Varajão, Ribeiro, & Colomo-Palacios, 2011) although these approaches present a considerable amount of challenges for personnel (Colomo-Palacios, Casado-Lumbreras, Soto-Acosta, García-Peñalvo, & Tovar, 2014;Misra, Colomo-Palacios, Pusatli, & Soto-Acosta, 2013).…”