Information technology and destination performance: Examining the role of dynamic capabilities

Jiang, Qijie; McCabe, Scott

doi:10.1016/j.annals.2021.103292

Cited by 27 publications

(12 citation statements)

References 44 publications

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“…Sustainability in hospitality has attracted the attention of researchers and practitioners from differing perspectives, such as environmental management systems (Chan, 2009 ; Font, 2002 ), firm performance (Martínez-Martínez et al, 2015 ), destination performance (Jiang & McCabe, 2021 ), air pollution (Mulcahy et al, 2005 ), customer loyalty (Ja-Shen et al, 2017 ), corporate social responsibility (de Grosbois, 2012 ; Zaragoza-Sáez et al, 2020 ) and employees (Bohdanowicz et al, 2011 ; Pham et al, 2020 ; Zientara & Zamojska, 2018 ). However, the application of sustainability to the area of knowledge management has not been previously explored.…”

Section: The Theoretical Background Of Environmental Knowledge Management In the Hospitality Industrymentioning

confidence: 99%

Impacts and Implications for Advancing in Environmental Knowledge in Hospitality Industry in COVID Society: a Bibliometric Analysis

et al. 2022

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Environmental knowledge is attracting interest in the area of sustainability due to the importance of both the environment and knowledge. As tourism is one of the biggest employers and sectors of economic development, environmental knowledge in hospitality represents a worldwide challenge. The present study aims to provide a clear understanding of the impacts and implications of environmental knowledge in the hospitality industry in a COVID society, taking into account its general areas of evolution through a systematic review methodology using a bibliographic database over time (26 years). We reviewed 944 documents collected from the Web of Science (WoS) Core Collection database and analysed them using the Science Mapping Analysis Software Tool (SciMAT). In a world in which the environment is more deteriorated, it is important to be aware of the advance in environmental knowledge to take care of it and eliminate environmental degradation. This study adds value to the orchestration of knowledge by focusing on predictors that impact environmental knowledge. The results identify the development status and leading trends in environmental knowledge research to fall in love with the future in a COVID society. Falling in love with the future is possible in the hospitality industry.

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Section: The Theoretical Background Of Environmental Knowledge Management In the Hospitality Industrymentioning

confidence: 99%

Impacts and Implications for Advancing in Environmental Knowledge in Hospitality Industry in COVID Society: a Bibliometric Analysis

et al. 2022

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“…, 2021 , Barney, 2001 , Chen, 2009 , Combs, & Ketchen, 1999 , DeSarbo et al, 2005 , Liu et al, 2016 , Hart and Dowell, 2011 , Ireland and Sirmon. , 2003 , Jaakkola et al, 2016 , Jiang and McCabe, 2021 , Koopman et al, 2016 , Lippman and Rumelt, 1982 , Lu et al, 2001 , Massa and Afuah. , 2017 , Miller, 1960 , Morris and LaForge, 2002 , Nguyen and Crick, 2021 , Affandi et al, 2020 , Ray et al, 2005 , Reimann et al, 2010 , Sirmon and Ireland.…”

Section: Uncited Referencesmentioning

confidence: 99%

Investigating the revised international marketing strategies during COVID-19 based on resources and capabilities of the firms: A mixed method approach

Behl

Jayawardena

Nigam

et al. 2023

Journal of Business Research

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“…Nonetheless, we did encounter studies that touched on the variables in question, with an example being that by Anning-Dorson and Nyamekye (2020), who suggest that flexibility has a mediating effect on the relationship between innovation and competitive advantage. Furthermore, Majid et al (2019) report that flexibility mediates the relationship between network capability and strategic performance, while Jiang and McCabe (2021) explain that flexibility leads information technology to enhance destination performance. Finally, the previous literature allows us to reflect on the benefits of flexibility in improving pioneering behavior in tourism sector firms (Anning-Dorson & Nyamekye, 2020;Majid et al (2019); Jiang & McCabe, 2021).…”

Section: Organizational Flexibility and Pioneering Behaviormentioning

confidence: 99%

“…Furthermore,Majid et al (2019) report that flexibility mediates the relationship between network capability and strategic performance, whileJiang and McCabe (2021) explain that flexibility leads information technology to enhance destination performance. Finally, the previous literature allows us to reflect on the benefits of flexibility in improving pioneering behavior in tourism sector firms(Anning-Dorson & Nyamekye, 2020;Majid et al (2019);Jiang & McCabe, 2021). Drawing on the above arguments, we propose the following hypothesis:…”

mentioning

confidence: 99%

Organizational flexibility and pioneering behavior: the indirect effect of market dynamism in tourism firms

Gala-Velasquez

Hurtado-Palomino²,

Zirena³

2023

IJTC

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Purpose The purpose of this study is to understand the moderating role of market dynamism in the relationship between organizational flexibility and pioneering behavior in tourism firms in Arequipa, Peru. This study aims to delve into the antecedents of pioneering orientation understood as a strategic stance that favors the creation and launch of new products in the market. Design/methodology/approach This empirical study involved the analysis, using partial least squares regression, of 306 surveys administered to mangers of tourism enterprises. Mediation has also been examined using the bootstrapping method. Findings The results show that organizational flexibility has a positive impact on pioneering behavior, while market dynamism positively mediates this relationship. Practical implications This work provides interesting theoretical and empirical contributions for the management of firms in the tourism sector. Firms should develop capabilities to reconfigure their processes and products to adequately implement and exploit innovations generated in their organizations. In addition, tourism enterprises should improve their performance by creating new products and/or services, aligned with changes in customers' purchasing and consumption habits. Originality/value This study aims to elaborate on the background of pioneering orientation understood as a strategic stance that favors the creation and launch of new products in the market. This study also proposes that market dynamism is a factor to be considered in improving this relationship.

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Information technology and destination performance: Examining the role of dynamic capabilities

Cited by 27 publications

References 44 publications

Impacts and Implications for Advancing in Environmental Knowledge in Hospitality Industry in COVID Society: a Bibliometric Analysis

Impacts and Implications for Advancing in Environmental Knowledge in Hospitality Industry in COVID Society: a Bibliometric Analysis

Investigating the revised international marketing strategies during COVID-19 based on resources and capabilities of the firms: A mixed method approach

Organizational flexibility and pioneering behavior: the indirect effect of market dynamism in tourism firms

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