“…IT use leads to operational (Bhatt & Grover, 2005;Melville, Kraemer, & Gurbaxani, 2004;Schwarz et al, 2010) and analytical benefits (Arnott & Pervan, 2014;Davenport & Harris, 2007;Davenport et al, 2010;Nudurupati, Bititci, Kumar, & Chan, 2011;Ramdani, 2012;Wade & Hulland, 2004), and influences BPI and corporate performance (Kohli, Devaraj, & Ow, 2012;Melville, Kraemer, & Gurbaxani, 2004;Nudurupati, Bititci, Kumar, & Chan, 2011).…”