2011
DOI: 10.1007/978-1-4419-6108-2_15
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Information Technology and Organisational Performance: Reviewing the Business Value of IT Literature

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Cited by 11 publications
(10 citation statements)
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References 68 publications
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“…We moderate BPI to confirm that IT enables DC to create benefits and improve business process performance (Schwarz et al, 2010). This is accomplished by understanding, analyzing, manufacturing, delivering (products and services), and improving client relationships, resulting in sustainable competitive advantage (Kaplan & Norton, 2008;Ramdani, 2012) in the uncertain Brazilian environment.…”
Section: Discussionmentioning
confidence: 99%
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“…We moderate BPI to confirm that IT enables DC to create benefits and improve business process performance (Schwarz et al, 2010). This is accomplished by understanding, analyzing, manufacturing, delivering (products and services), and improving client relationships, resulting in sustainable competitive advantage (Kaplan & Norton, 2008;Ramdani, 2012) in the uncertain Brazilian environment.…”
Section: Discussionmentioning
confidence: 99%
“…IT use leads to operational (Bhatt & Grover, 2005;Melville, Kraemer, & Gurbaxani, 2004;Schwarz et al, 2010) and analytical benefits (Arnott & Pervan, 2014;Davenport & Harris, 2007;Davenport et al, 2010;Nudurupati, Bititci, Kumar, & Chan, 2011;Ramdani, 2012;Wade & Hulland, 2004), and influences BPI and corporate performance (Kohli, Devaraj, & Ow, 2012;Melville, Kraemer, & Gurbaxani, 2004;Nudurupati, Bititci, Kumar, & Chan, 2011).…”
Section: It-enabled Dynamic Capabilitymentioning
confidence: 99%
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“…For testing our research hypotheses we used the above data for estimating the following innovation model: INNOV = b0 + b1*DEM + b2*IPC + b3*INPC + b4*NCOMP + b5*D_SECT + b6*D_LARGE + b7*D_MED + b8*HARD_ICT + b9*SOFT_ICT i (1) The dependent variable is innovation activity (INNOV), which is quantified through a composite index equal to the sum of the standardized values (having zero average and unity standard deviation) of three variables that assess whether the firm had products/services innovation (Y/N), process innovation (Y/N) and systematic R&D activity (Y/N) in the last 3 years.…”
Section: Methodsmentioning
confidence: 99%
“…Therefore the investigation of the effect of ICT investment on various aspects of business performance is necessary. Most of previous literature in this area has examined the effect of ICT investment on the firms' financial performance (comprehensive reviews of this literature are provided in [1]- [2]). However, it is widely recognized that other aspects of firms' business performance should be examined as well, and one of them is definitely with respect to innovation, which is regarded as a critical determinant of firm's financial performance, or even survival, both currently and in the near future.…”
Section: Introductionmentioning
confidence: 99%