Information Technology Governance and the individuals' behavior: A cross-sectional study

Abstract

Information technology (IT) is increasingly important to organizations and has become essential to the development of sustainable business growth. It is therefore necessary to adopt IT governance (ITG) mechanisms to ensure better solutions, sustainable growth, and better decision-making. As employee behavior is a competitive differential, this work focuses on the behavioral expression of ITG. It aims at analyzing ITG institutionalization's effect on the main dimensions of Organizational Citizenship Behavior (OCB) in Portugal. OCB describes individuals' voluntary commitment to an organization, including attitudes outside of their contractual functions. A descriptive-confirmative ex post facto research was conducted through survey research to 112 employees of IT-related departments and divisions from companies of all sizes in Portugal. The partial least square-structural equation modeling (PLS-SEM) method was used to test the overall model. The general hypothesis was confirmed, showing that ITG institutionalization positively affects individuals' OCBs in Portuguese organizations. In practical terms, it is possible to show organizations that by implementing their ITG Mechanisms, they are increasing employees' OCBs and, consequently, organizational effectiveness.

Utilizing expectation disconfirmation theory to develop a higher-order model of outsourcing success factors

“…To test the proposed research models, a survey was conducted to collect data for this study. The data collection and analysis were performed as a cross-sectional study (Fernandes et al , 2021; Venkatesh et al , 2013) with an individual unit of analysis (Kumar, 2018; Rizzuto et al , 2014). Moreover, we used purposive sampling (Trochim et al , 2016).…”

How Big Five Personality Traits affect Information and Communication Technology Use: A Meta-Analysis

“…The recent growth of ICTs has effectively reduced the distance between people across the globe with just a click. Such technological advancements enable people to access a wide array of services and online applications (e.g., e-learning/online teaching platforms, social networking sites or applications, online banking applications, and e-commerce applications, among others) using their smartphones and/or computers (Corcoran & Duane, 2018;da Silva Oliveira & Chimenti, 2021;Fernandes et al, 2021). ICTs thereby have emerged as an indispensable part of contemporary lifestyle, whereby individual personality effortlessly meshes with the fabric of human life, everyday situations, problems, and relationships (Alhassan et al, 2020;Donvito et al, 2020;Goyal et al, 2021;Soral et al, 2020).…”

It Governance Audit at the Kampar Regency Library and Archives Department Using Cobit 2019 and Itil 4

“…Information Technology (IT) is a tool that plays an essential role in managing information data because it can help improve the effectiveness and efficiency of a company's or organization's business processes [1] [2]. The need for IT is related to the library's role as a force in preserving and disseminating scientific information [3].…”