Information Technology Governance Design in DevOps-Based E-Marketplace Companies Using COBIT 2019 Framework

Abstract

The E-Marketplace system is a digital place where sellers and buyers meet virtually, and transactions can be processed safely. E-Marketplace companies are oriented toward consumer-centric products and services and operate and have 24/7 non-stop transaction activities. E-Marketplace system development has become the digital transformation in Information Technology (IT) governance that meets the requirements of a system-based automated control with the application of DevOps principles. This study uses a mixed method approach through questionnaires, interviews, expert judgment, and relevant literature reviews related to the e-Marketplace system and IT governance concepts using the COBIT 2019 framework, which has 11 design factors with 40 IT processes to obtain the most appropriate governance model for e-Marketplace companies. The results were obtained in the form of 6 (six) methods in the IT governance model using the DevOps approach, namely the APO03 – Managed Enterprise Architecture, APO04 – Managed Innovation, BAI04 – Managed Availability and Capacity, BAI06 – Managed IT Changes, BAI11 – Managed Projects, and DSS03 – Managed Problems with a score ≥ 75 and the capability level target is at level 4.

The Study Information Technology Assessment for Transportation Business with SCOR Digital Standard and COBIT2019 Standard by CMMI Model

“…The study guideline for doing the information technology internal audit (Merryana, et al, 2022), is information technology good governance for organizing the internal controlling system, as well as the strategies and analysis process for managing the information technology service management. The researcher studied the fundamental data from various dimensions, selected the mixed methods, and brought the information to create the interview form following the information technology experts' evaluation.…”

The Performance Analysis of SIKITO LLDIKTI Region II System using COBIT 2019 Framework: A Case Study

“…In our study, we employed a design toolkit/design guide as a tool to help determine the objective domains of the COBIT 2019 process. We used a core model analysis, starting with an understanding of the context and strategy [12] of LLDIKTI Wilayah II. We then analyzed the initial scope of the governance system using design factors, filling in the importance weight (IW) for each value in DF 1-4 and improving the scope of the governance system in DF 5-11.…”

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