Information technology maturity and acceptance models integration: the case of RDS

Abstract

Purpose/Thesis: This article presents three methods for evaluating technological innovations, with a particular focus on information technology innovations such as information systems and services. These methods include assessing maturity, the diffusion of innovative information technologies, and their acceptance. The aim is to indicate the complementarity of these methods, which makes their integrated application appropriate.
 Approach/Methods: There are two types of theories that take into account the perspectives of both the creators of information technologies (technology maturity models) and their users (technology acceptance models). The article attempts to identify the commonalities between these models to enable their joint use. The joint application of these models is demonstrated through an example using research data services (RDS) maturity models. Six RDS maturity models known from the literature were analyzed from the perspective of their completeness using the technology acceptance model (TAM).
 Results and conclusions: This approach enables the assessment of maturity models from the perspective of RDS users’ needs, affecting the level of their acceptance. The results indicate that existing RDS maturity models do not sufficiently consider the needs and perspectives of their users, hindering the acceptance of the technology.
 Originality/Value: The article demonstrates a new point of view on information systems assessment, which serves to integrate two previously used methods of assessing the IS: maturity models and innovative information technologies acceptance models. The article proposes combining both methods to obtain a more coherent and universal research tool.