Information technology utilization to improve project team-owner relationship and project performance

Abstract

While prior research suggested a positive relationship between the use of particular Information Technology (IT) tools and organizational performance, very few published studies have attempted to assess the influence of IT usage on project team-owner relationship and the performance of capital facility projects. Thus, the first objective of this study is to validate a framework for assessing the associations among IT usage, project team-owner relationship, and project performance. The second objective is to examine the moderating role of environmental turbulence in the relationship between project team-owner relationship and project performance. This study empirically investigated a sample of projects in the Taiwanese construction industry. The results show that IT utilization can enhance the relationship with the owner and then improve project performance. The findings also indicate that the positive relationship between project team-owner relationship and project performance depends on environmental turbulence.

ICT as “Knowledge Management” for Assessing Sustainable Consumption and Production in Supply Chains

“…Mignoneet al (2016) considered profitability as an advantage with digitized and customized document administration systems by including fragmented processes of an assignment through automated and streamlined correspondence. In a holistic view, ICT advances the sharing of information (Simchi-Levi et al, 2008), optimize the flow of materials (Lee, 2000), provides flexibility to the operations (Keller and Heiko, 2014), streamline monetary functions (Rai et al, 2006) and improve communication among the members (Yang and Huang, 2016;Goodrum et al, 2016) by integrating IT platforms across the organizational supply chains (Lai et al, 2015). SCP by ICT is also improving the efficiency of the value chain by capturing and sharing information, advancing transportation, reducing consumption of material and electricity, and utilizing automated technologies (Hilty and Aebischer, 2015).…”

“…From an industrial context, there is an immense potential for ICT to support sustainable development (Klimova et al, 2016;Morrar et al,2019) in its various activities such as handling, transport, recovery, stockpiling, data representation, and exchange of information through different equipment, sensors, data administration instruments, etc. (Yang and Huang, 2016;Taylor, 2015;Hack and Berg, 2014). ICT can provide huge advantages to business in terms of cost savings, workers' satisfaction, and reduction of waste by optimizing the resources, enhancing communication between members, supporting management functions, and improving the decision-making capabilities (Goodrum et al, 2016).…”