2024
DOI: 10.1186/s13690-023-01230-z
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Informing social media analysis for public health: a cross-sectional survey of professionals

Becky K. White,
Elisabeth Wilhelm,
Atsuyoshi Ishizumi
et al.

Abstract: Background During the COVID-19 pandemic, the field of infodemic management has grown in response to urgent global need. Social listening is the first step in managing the infodemic, and many organizations and health systems have implemented processes. Social media analysis tools have traditionally been developed for commercial purposes, rather than public health, and little is known of the experiences and needs of those professionals using them for infodemic management. … Show more

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