Innovating TQM, CE and KM for productive manufacturing in a Malaysian firm

Ng, Poh Kiat; Jee, Kian Siong

doi:10.1080/14783363.2012.704283

Cited by 15 publications

(11 citation statements)

References 19 publications

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“…The purpose was accomplished through the testing of the hypothesized structural model developed based on a comprehensive literature review. Our work further extends the work of Ng and Jee (2012), where they find support for the view that on a macro level, TQM and CE practices impact manufacturing performance. Our study investigates the relationship from a micro-level perspective investigating the linkages among dimensions of TQM, CE, and manufacturing performance.…”

Section: Discussion Of Results and The Implications Of The Studysupporting

confidence: 80%

“…To date, only a limited number of studies have investigated the combined impact of practices such as TQM and CE on organizational outcomes and benefits. For instance, Ng and Jee (2012) discuss the importance of investigating the effects of TQM, CE, and knowledge management on manufacturing performance with innovation as a moderator. In addition, Owusu (2001) highlights the combined role of TQM and CE in improved product design and manufacturing.…”

Section: Introductionmentioning

confidence: 99%

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Total Quality Management, Concurrent Engineering and Manufacturing Performance: An Empirical Investigation

Deshpande

2019

Journal of Operations and Strategic Planning

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The purpose of the research is to empirically investigate the relationships among the dimensions of total quality management, concurrent engineering, and manufacturing performance for a sample of 204 Indian manufacturing managers. Using the resource-based view, a theoretical framework is proposed. Structural equation modelling was used to test the relationships between the dependent and the independent variables. Our research empirically indicates, that the dimensions of total quality management and concurrent engineering have a positive impact on each other and on the manufacturing performance the firm. However, customer focus was not found to have a significant impact on cost performance. The results of the study may not be generalizable as the study was conducted only in India. As future research, the relationships may be explored in other countries and cross-country differences may be investigated. To the best of our knowledge, no study has previously investigated the linkages between the dimensions of total quality management, concurrent engineering, and manufacturing performance in a unified context. Such investigations are crucial as the results of the research may provide a concrete support for the simultaneous implementation of total quality management and concurrent engineering and motivate more organizations to engage in such practices. Understanding the interlinkages between dimensions of these practices and the performance outcomes will also provide a theoretical as well as a practical platform for organizations to gain sustainable competitive advantage.

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Section: Discussion Of Results and The Implications Of The Studysupporting

confidence: 80%

Section: Introductionmentioning

confidence: 99%

Total Quality Management, Concurrent Engineering and Manufacturing Performance: An Empirical Investigation

Deshpande

2019

Journal of Operations and Strategic Planning

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“…However, most of the literature discussed the TQM relationship with firm performance in local market context (Corredor & Goñi, 2011). Additionally, the previous studies reported that TQM had been positively related to quality performance (Valmohammadi & Roshanzamir, 2015); operational performance (Ng & Jee, 2012); innovation performance (Yusr, 2016); competitive advantage (Munizu, 2013); organizational learning (Yazdani et al, 2016) and financial performance (Mehralian et al, 2016;Ngambi & Nkemkiafu, 2015). On another hand, Ahmad et al (2015) stated that most of the researchers found a high impact of TQM on firm performance in the manufacturing industry.…”

Section: Total Quality Management and Sme Export Performancementioning

confidence: 99%

The mediating role of total quality management between entrepreneurial orientation and SMEs export performance

Imran¹,

Aziz²,

Hamid³

et al. 2018

10.5267/j.msl

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The purpose of this study was to investigate the mediating role of total quality management (TQM) between entrepreneurial orientation (EO) and SME export performance in the manufacturing sector of Pakistan. This study was originated from the fact that only a few studies have examined on how the firm's intangible resources and capabilities such as EO and TQM drive SMEs' export performance. Some questionnaires in Likert scale were used to collect the data and 364 usable responses were received from the owner/managers of exporting SMEs. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used for the data analysis. The findings reveal significant relationship between EO and TQM with SME export performance. Furthermore, this study found the complementary mediating role of TQM between EO and SME export performance of manufacturing sector of Pakistan. This study has implications for owner/managers of SMEs. The results offer a better understanding regarding EO and TQM implementation to SMEs owner / managers. Thus, owner/managers of SMEs can take better decisions for the implementation of TQM practices. Furthermore, to the best of researcher's knowledge, this study is the first work, which examines Pakistan`s SMEs export performance in association with the TQM as the mediating factor between EO and SME export performance.

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“…Furthermore, most of the existing literature stressed the relationship between quality management as well as firm's performance [68]. Additionally, most of the previous studies reported that TQM has been impacting positively on the performance of various operations [20], the performance of innovativeness [19,69] and quality performance [70]. According to Ahmad, et al [71] various prior studies have identified the most significant influence of TQM on firm's performance both in developed and developing countries.…”

Section: Total Quality Management (Tqm) and Firm Export Performance (mentioning

confidence: 99%

Determinants of Firm’s Export Performance in China’s Automobile Industry

et al. 2018

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The automobile industry has significantly contributed towards China’s economy. After producing approximately 24.5 million vehicles in 2015, China’s automobile industry has achieved its greatest height by emerging worldwide as the top automobile producer. However, China’s automobile industry could not sustain this achievement and it witnessed a sudden growth rate decrease in 2016–2017, reflecting their poor export performance. To address this problem, the prime objective of this research is to explore the roles of total quality management (TQM), entrepreneurial orientation (EO), export market orientation (EMO), brand orientation (BO) and cleaner production (CP) in firm export performance (FEP). For this reason, a quantitative research approach with cross-sectional research design was adopted by gathering the data from 347 respondents working as export managers at Chinese automobile companies via simple random technique. Partial least square structural equation modeling (PLS-SEM) through software smartPLS-3.2.7 employed to analyze data. Results revealed that the TQM, EO, EMO, BO, and CP has a significant association with FEP. Additionally, findings confirmed CP as a moderating variable that contributes positively to FEP. The research has eminently contributed to the export performance of the automobile industry, specifically in China. It is very beneficial to practitioners in the Chinese automobile industry as it will assist them in regaining and exceeding their record export performance while also contributes to resource-based-view theory.

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Innovating TQM, CE and KM for productive manufacturing in a Malaysian firm

Cited by 15 publications

References 19 publications

Total Quality Management, Concurrent Engineering and Manufacturing Performance: An Empirical Investigation

Total Quality Management, Concurrent Engineering and Manufacturing Performance: An Empirical Investigation

The mediating role of total quality management between entrepreneurial orientation and SMEs export performance

Determinants of Firm’s Export Performance in China’s Automobile Industry

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