Innovation and New Product Development: Delving into Food and Beverage Managers Perspectives

Abstract

In order to survive in a competitive environment and make sustainable profits, hotel businesses must be different for competitive advantage and innovation. When the literature on innovation in hotel establishments is examined, it is seen that the studies reflecting the views of food and beverage managers are insufficient. The aim of this study is to reveal the perspectives of food and beverage managers about innovation and new product development processes in 4 and 5 star hotels in Antalya. For this purpose, semi-structured interview form was applied to hotel managers and the data were analyzed with qualitative analysis program. As a result of the analysis, two important themes emerged in 14 subthemes. The first is the experience of food and beverage managers' in process of new product development. The second theme is the innovative features of their hotels as perceived by food and beverage managers'.

The mediating effects of green organizational citizenship on the relationship between green transformational leadership and green creativity: evidence from hotels

“…The importance given to the development of pro-environmental products and services in accommodation businesses is increasing day by day. At this point, hotel employees' ideas and creativity are needed (Uygur et al, 2019). Research on organizational behaviour has revealed that OCB has a positive relationship with employees' creativity.…”

Fixed Ipad Technology as an Innovation Idea in Chain Accommodation Businesses

“…It is useful to examine the innovation understandings and practices in accommodation establishments Zopiatis & Theocharous, 2018). Although studies have been carried out on this subject (Gomezelj, 2016;Martin-Rios & Pasamar, 2018), it is a necessity to examine innovative ideas and solutions in this regard (Nicolau & Santa-Maria, 2013;Zopiatis & Theocharous, 2018;Uygur et al, 2019;Luu, 2019;De Larrea et al, 2021;Lim & Ok, 2021;Shin & Perdue, 2022). In this study, the idea of a "Fixed iPad" is proposed.…”

“…Therefore, it is useful to examine the innovation understandings and practices in accommodation businesses Zopiatis & Theocharous, 2018). Although the literature supports that there are studies on the concept of innovation in accommodation businesses (Martin-Rios & Ciobanu, 2019;Gomezelj, 2016;Martin-Rios & Pasamar, 2018), it is a necessity to examine innovative ideas and solutions in this regard (Nicolau & Santa-Maria, 2013;Zopiatis & Theocharous, 2018;Uygur et al, 2019;Luu, 2019;De Larrea et al, 2021;Lim & Ok, 2021;Shin & Perdue, 2022). In this study "Fixed iPad" technology is proposed as an innovative idea in chain accommodation businesses.…”

Determination of Individual Innovation Perceptions of Students Studying Tourism at Undergraduate Level: The Case of Kastamonu University

“…Thanks to developments in information and communication technologies, customers are also affected by innovative changes (Uygur et al, 2019). Adapting a new idea to organizational activities and as a result, increasing corporate efficiency and effectiveness can be associated with innovation (Küçük, 2017;Hitt et al, 2005;Arslan, 2001).…”