Innovation through co-creation: a case study on the creation of new sustainable healthcare PPE clothing designs, integrating 3D digital technologies

Abstract

Purpose The purpose of this study was to address a gap in the current literature by examining the integration of 3D digital prototyping technology in the co-creation process of new sustainable and multi-functional healthcare PPE clothing design in collaboration with real users. Design/methodology/approach Within the user-centered design framework, 35 participants from major hospitals, along with fashion college students in New York City, actively engaged in the co-creation innovation process for this research. Data collection and analysis were conducted through interview-based qualitative analysis, using the content analysis method. Findings The results highlight the effectiveness of integrating 3D digital prototyping technologies in the co-creation innovation process in achieving all research objectives, including fulfilling users’ health care PPE clothing needs. Originality/value This case study presents an example of co-creation innovation in collaboration with actual industry users, exploring the effectiveness of 3D digital prototyping for the co-creation process. The findings of this study can be used to formulate future research studies.