Integrated PSS Roadmapping Using Customer Needs and Technology Change Likelihood

Abstract

A product roadmap depicts the vision and direction of a product offering over time. It is a guiding strategic document as well as a plan for executing the strategy, which communicates the why and what behind the product's development. Fulfilling the market demand for solutions composed of products and services requires new approaches for roadmapping. This article presents a method for the definition and managing of a product-service system (PSS) roadmap based on both the market needs and the technology change likelihood. In this way, an integrated management of the PSS's product and service shares is performed, which also supports the shift from different PSS types (product-, use-or performanceoriented). The proposed approach is based on the acceptance, ephemerality, importance, operationalize, and urgency variables: importance and urgency relate to market requirements, acceptance, and operational relate to technology choices, and ephemerality relates to how both the requirements and/or technologies are likely to change in a given time horizon. To illustrate and evaluate the approach, a roadmap is developed for a home appliance. The results show the proposed method's efficiency for both setting the product architecture and defining and managing the roadmap. IndexTerms-Engineering management, program management, requirements management, research and development management.

An upgradable product-service system design method based on kaos and time-axis

“…To ensure that future requirements can be fulfilled, they classify upgrade strategy into addition, deletion, and upgrade. Further on, Pessôa and Gowda (2020) developed a method to plan the PSS development based on road mapping. However, design methods to date usually focus on the design of designable products, lacking in thinking about services.…”

Industry 4.0 Driven Result-oriented PSS: An Assessment in the Energy Management

“…In fact, the energy management (EM) is called not only to identify solutions related to the implementation of green plants in residential sector but also to energy efficiency models in which both Artificial Intelligence (AI) (Yigitcanlar et al, 2021) and Cyber-Physical System (CPS) (Morella et al, 2020) can play a key role towards the efficiency of resources. In addition, other authors place relevance on the ability of PSS to combine market requirements and technology choices by proposing its application to a case study (Pereia Pessoa et al, 2022).…”