Integrated total quality management: Beyond zero defects theory and towards innovation

Matias, João C. O.; Coelho, Denis A.

doi:10.1080/14783363.2011.593862

Cited by 45 publications

(22 citation statements)

References 46 publications

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“…Moreover, the innovation process is considered an essential corporate process (Matias and Coelho, 2011) that has to be managed properly to get profit from it. Nowadays, innovation can be managed through Standardized Innovation Management Systems (SIMSs).…”

Section: Introductionmentioning

confidence: 99%

The impact of standardized innovation management systems on innovation capability and business performance: An empirical study

Mir

Petnji

2016

Journal of Engineering and Technology Management

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Section: Introductionmentioning

confidence: 99%

The impact of standardized innovation management systems on innovation capability and business performance: An empirical study

Mir

Petnji

2016

Journal of Engineering and Technology Management

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“…Further, an integrated management system is seen as one way to identify aspects of a QM system that could be supportive of sustainability in general. Aboulnaga, 1998;Bernardo et al, 2009Bernardo et al, , 2012de Oliveira, 2013;Fresner and Engelhardt, 2004;Jabbour, 2010;Jonker, 2000;Jørgensen et al, 2006;Karapetrovic and Casadesús, 2009;Karapetrovic and Willborn, 1998;Kuei and Lu, 2013;Li, 2013;Matias and Coelho, 2002;Matias and Coelho, 2011;Pojasek, 2006;Pun and Hui, 2002;Rebelo et al, 2014;Rocha et al, 2007;Rodríguez-Ant on et al, 2012;Salomone, 2008;Santos et al, 2011;Seghezzi, 2001;Simon et al, 2011;Tarí and Molina-Azorín, 2010;To et al, 2012;Dale, 1998, 1999a,b;von Ahsen and Funck, 2001;Zeng et al, 2007;Zeng et al, 2011 II. QM as support to environmental management system implementation and to managing sustainability (22 articles)…”

Section: Theme III E Supporting Integration Of Sustainability Considementioning

confidence: 99%

The support of Quality Management to sustainable development: a literature review

Siva

Gremyr

Bergquist

et al. 2016

Journal of Cleaner Production

234

196

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a b s t r a c tQuality Management is considered to be suitable as support for the integration of sustainability considerations in areas such as product development. The purpose of this paper is to review research in which Quality Management methods, tools or practices have been used in conjunction with sustainable development initiatives. We have identified four themes that synthesize the research on Quality Management and its support to approaches for sustainable development: (I) supporting sustainability through integration of management systems, (II) Quality Management as support to the implementation of Environmental Management Systems and to the management of sustainability, (III) supporting integration of sustainability considerations in daily work, and (IV) supporting stakeholder management and customer focus. By far the most research has been conducted within the first two themes. This paper also contributes with proposals for future research, such as the need to move beyond existing standards and management systems to enable more radical improvements, and the need for empirical evidence of the effect of integrated management systems on environmental performance. We also highlight the point that Quality Management practices and tools must be developed and adapted in order to support sustainability considerations.

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“…An IMS consists in a blend of two or more management sub-systems operating simultaneously in an organisation, usually quality, environmental and occupational health and safety, or with another typology (Coelho and Matias, 2010;Matias and Coelho, 2011). Other authors provided their own definition (Table 1).…”

Section: Definitions and Sub-systems Standards Similaritymentioning

confidence: 99%

“…Bernardo et al (2008) …process of linking different management systems into a unique system with common resources aiming to improve stakeholders' satisfaction. Matias and Coelho (2011) …represents all management sub-systems in the organisation, converging to assure convenient satisfaction to all organisation stakeholders.…”

Section: Macgregormentioning

confidence: 99%

“…Based on these definitions, and on other definitions provided by renowned authors systems integration may be assumed, generically, as a set of interconnected sub-systems sharing resources, exhibiting organisational dynamic behaviour and with an ultimate purpose or reason for existence. Thus, synergies may be developed and communications channels enlarged (Matias and Coelho, 2011) based on two holistic concepts aiming to achieve effectiveness: ergonomics and systems integration or specifically integrated management systems (IMS).…”

Section: Introductionmentioning

confidence: 99%

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New organisational issues and macroergonomics: integrating management systems

Domingues¹,

Sampaio

Arezes

2012

IJHFE

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Integration and embedding interrelated concepts has become a major research field crossing over several scientific areas. Benchmarking, globalisation, sustainable development, clouding information flows, flexible work arrangements, democracy in management and teammanship over leadership are, currently, widely discussed issues among the industrial and academic communities. Systems integration has been reported in several technical areas, namely, in sensor development (organic-inorganic), artificial human tissue development and cybernetic projects. Organisational systems integration is also an appealing research field taking into account the number of papers and journals focusing on that matter. It is intended in this paper, of a mostly conceptual nature, to emphasise potential synergies between macroergonomics and integrated management systems (IMS), as complex systems, based on the available literature and on partial results of a survey focusing on Portuguese companies that enabled highlighting organisational IMS features. It is also intended to emphasise the relative position that ergonomics may assume in management systems integration, namely, on the challenges anticipated to the human in this new organisational reality by reporting on an IMS maturity assessment tool considering macroergonomics and other relevant concepts. 352P. Domingues et al.

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Integrated total quality management: Beyond zero defects theory and towards innovation

Cited by 45 publications

References 46 publications

The impact of standardized innovation management systems on innovation capability and business performance: An empirical study

The impact of standardized innovation management systems on innovation capability and business performance: An empirical study

The support of Quality Management to sustainable development: a literature review

New organisational issues and macroergonomics: integrating management systems

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