Integrating corporate social responsibility (CSR) into ISO management systems – in search of a feasible CSR management system framework

Castka, Pavel; Bamber, Christopher; Bamber, David; Sharp, John M.

doi:10.1108/09544780410532954

Cited by 103 publications

(96 citation statements)

References 26 publications

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“…The need for further research on the integration of corporate sustainability approaches with core business processes has been emphasized (Asif et al, 2011). In addition, scholars have often suggested the importance of such approaches being implemented into every level of an organization if they are to have a meaningful impact (Castka et al, 2004;Shahin and Zairi, 2007;Zadek, 2007). Second, the reviewed articles concluded that an IMS is beneficial for practitioners based on the commonalities found in the QMS and EMS standards.…”

Section: Discussionmentioning

confidence: 99%

The support of Quality Management to sustainable development: a literature review

Siva

Gremyr

Bergquist

et al. 2016

Journal of Cleaner Production

233

196

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a b s t r a c tQuality Management is considered to be suitable as support for the integration of sustainability considerations in areas such as product development. The purpose of this paper is to review research in which Quality Management methods, tools or practices have been used in conjunction with sustainable development initiatives. We have identified four themes that synthesize the research on Quality Management and its support to approaches for sustainable development: (I) supporting sustainability through integration of management systems, (II) Quality Management as support to the implementation of Environmental Management Systems and to the management of sustainability, (III) supporting integration of sustainability considerations in daily work, and (IV) supporting stakeholder management and customer focus. By far the most research has been conducted within the first two themes. This paper also contributes with proposals for future research, such as the need to move beyond existing standards and management systems to enable more radical improvements, and the need for empirical evidence of the effect of integrated management systems on environmental performance. We also highlight the point that Quality Management practices and tools must be developed and adapted in order to support sustainability considerations.

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Section: Discussionmentioning

confidence: 99%

The support of Quality Management to sustainable development: a literature review

Siva

Gremyr

Bergquist

et al. 2016

Journal of Cleaner Production

233

196

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“…The process of implementing CSR in core business processes, which is denoted in the literature for achieving effective long-term CSR performance (e.g., Accenture 2010; Castka et al 2004;Jamali 2008), is often managed by a select group of people (or sometimes even an individual); the CSR professional(s). These professionals bear the responsibility of effectively implementing CSR within the company.…”

Section: Introductionmentioning

confidence: 99%

Individual Competencies for Corporate Social Responsibility: A Literature and Practice Perspective

et al. 2014

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Because corporate social responsibility (CSR) can be beneficial to both companies and its stakeholders, interest in factors that support CSR performance has grown in recent years. A thorough integration of CSR in core business processes is particularly important for achieving effective long-term CSR practices. Here, we explored the individual CSR-related competencies that support CSR implementation in a corporate context. First, a systematic literature review was performed in which relevant scientific articles were identified and analyzed. Next, 28 CSR directors and managers were interviewed. The literature review complemented with interview data resulted in the following eight distinct CSR-related competencies: (1) Anticipating CSR challenges; (2) Understanding CSR-relevant systems and subsystems; (3) Understanding CSRrelevant standards; (4) CSR management competencies, including (4a) Leading CSR programs, (4b) Managing CSR programs, and (4c) Identifying and realizing CSR-related business opportunities; (5) Realizing CSR-supportive interpersonal processes; (6) Employing CSR-supportive personal characteristics and attitudes; (7) Personal valuedriven competencies, including (7a) Ethical normative competencies, (7b) Balancing personal ethical values and business objectives, and (7c) Realizing self-regulated CSRrelated behaviors and active involvement; and (8) Reflecting on personal CSR views and experiences. Based on these results, implications for further research on this topic, as well as implications for practitioners, are discussed.

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“…SA8000 is strongly linked to corporate social responsibility. Academics and scholars used this standard to define a management system framework (Castka et al, 2004). Others consider that SA8000 represents a CSR initiative that can improve business reputation (Fombrun, 2005).…”

Section: Research Objectives and Methodologymentioning

confidence: 99%

Defining a Methodology for Social Audit Based on the Social Responsibility Level of Corporations

Tiron-Tudor

Dragu

Cordoș

et al. 2015

CSR, Sustainability, Ethics &Amp; Governance

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Integrating corporate social responsibility (CSR) into ISO management systems – in search of a feasible CSR management system framework

Cited by 103 publications

References 26 publications

The support of Quality Management to sustainable development: a literature review

The support of Quality Management to sustainable development: a literature review

Individual Competencies for Corporate Social Responsibility: A Literature and Practice Perspective

Defining a Methodology for Social Audit Based on the Social Responsibility Level of Corporations

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