Interactional Competence for professional communication in intercultural contexts: Epistemology, analytic framework and pedagogy

Dai, David Wei

doi:10.1080/07908318.2024.2349781

Language, Culture and Curriculum

2024

DOI: 10.1080/07908318.2024.2349781

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Interactional Competence for professional communication in intercultural contexts: Epistemology, analytic framework and pedagogy

David Wei Dai

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2024

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Cited by 3 publications

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Professional intercultural communicative competence in action

Schneider,

Satar,

Lin

et al. 2024

Innovation in Language Learning and Teaching

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Professional intercultural communicative competence in action

Schneider,

Satar,

Lin

et al. 2024

Innovation in Language Learning and Teaching

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Generative AI for professional communication training in intercultural contexts: where are we now and where are we heading?

Dai,

Suzuki,

Chen

2024

Applied Linguistics Review

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It is a common feature of the 21st century workplace to be multicultural. Working professionals need to possess strong Interactional Competence to handle professional communication in various intercultural encounters in their workplace. This has however posed challenges to professional communication education since educators need to incorporate different cultural practices and interlocutor profiles in their teaching and assessment materials. In this paper we reflect on the practical challenges of professional communication education in intercultural contexts and envisage what AI can offer in this place. We start with some practical, on-the-ground dilemmas in integrating diverse cultural representation in professional communication education. We then use an operational AI-mediated assessment tool to elaborate the possibilities, affordances and caveats in using AI to develop teaching and assessment materials for professional communication education. We conclude with directions for future research and practice in the emerging space of AI for professional communication in intercultural contexts (AI-for-PCIC).

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When AI meets intercultural communication: new frontiers, new agendas

Dai,

Hua

2024

Applied Linguistics Review

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Interactional Competence for professional communication in intercultural contexts: Epistemology, analytic framework and pedagogy

Cited by 3 publications

References 25 publications

Professional intercultural communicative competence in action

Professional intercultural communicative competence in action

Generative AI for professional communication training in intercultural contexts: where are we now and where are we heading?

When AI meets intercultural communication: new frontiers, new agendas

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