Interactive innovation in financial and business services: The vanguard of the service revolution

Barras, Richard

doi:10.1016/0048-7333(90)90037-7

Cited by 347 publications

(131 citation statements)

References 14 publications

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“…Gallouj and Weinstein (1997) acknowledge the theoretical value of Barras' contribution. Yet, they argue that more than an integrated theory of innovation in services, Barras (1986Barras ( , 1990 contributes with a theory of technology diffusion from manufacturing to services. Djellal and Gallouj (2000) and Tether and Miles (2000) criticize the assimilation approach because it tends to ignore that innovation in services has specific characteristics; in addition to technological innovations, innovations encompass various forms of non-technological, including organizational and marketing innovations.…”

Section: Three Theoretical Approaches To Understand Services Innovationmentioning

confidence: 99%

“…Djellal and Gallouj (2000) called subordinated surveys the use of innovation surveys applied to manufacturing firms, particularly Community Innovation Surveys (CIS), to study innovation in services. Previous studies have shed light on the impact of technology adoption in services, especially information and communication technologies, which expand on Barras' (1986Barras' ( , 1990) work on the reverse product cycle model. 6 Also important is the development of taxonomies of specific technological trajectories for services (Miozzo and Soete 2001).…”

Section: Three Theoretical Approaches To Understand Services Innovationmentioning

confidence: 99%

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Determinants of Innovation and Productivity in the Service Sector in Mexico

Fuentes

Dutrénit

Santiago³

et al. 2015

Emerging Markets Finance and Trade

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Based on survey data about firms in Mexico this paper investigates the determinants of innovation, and the linkages between innovation and productivity in the services sector. We applied a three-stage Crépon-Duguet-Mairesse (CDM) econometric model; the use of manufacturing firms as benchmark helped to better appreciate our findings. The paper identified that a series of structural, performance, and behavioral factors increase a firm's propensity to invest in innovation, but some differences arise between services and manufacturing firms. Intensive investment in innovation leads to superior innovation performance, while innovation output has a positive impact on labor productivity.JEL classification: L8, O12, O14, O31, O33, O38, O40

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Section: Three Theoretical Approaches To Understand Services Innovationmentioning

confidence: 99%

Section: Three Theoretical Approaches To Understand Services Innovationmentioning

confidence: 99%

Determinants of Innovation and Productivity in the Service Sector in Mexico

Fuentes

Dutrénit

Santiago³

et al. 2015

Emerging Markets Finance and Trade

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“…First in service-producing sectors like finance, then in the service parts of goodsproducing industries, firms have found ways to take advantage of new production processes that use IT intensively (Barras (1990)). They have found it very difficult to profit by just replacing other factors with computers and telecommunications gear while making the same products.…”

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confidence: 99%

Information Technology, Workplace Organization and the Demand for Skilled Labor: Firm-Level Evidence

1999

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Technology, wage inequality and the demand for skilled laborOver the past two decades, wage inequality has grown significantly in the UnitedStates. The total effect has been large, as the gap between wages at the 75th percentile of the distribution and the 25th has increased by nearly 50 percentage points. 1 The total effect has also been widespread, shifting relative wages in the top, middle, and bottom of the income distribution. The main cause of the growth in inequality appears to be a shift in the demand for workers of different kinds. Demand is growing for workers with exceptional talent, training, autonomy, and management ability much faster than for workers in low and middle-wage occupations.Parts of this shift in labor demand are explained by such broader economic patterns as globalization, sectoral shifts in employment and changes in labor marketinstitutions. Yet these forces appear too small to explain the breadth and depth of the shift, leaving a large residual shift (Krugman and Lawrence, 1993). Economists have concluded that this residual must reflect a "skill-biased technical change" in the way goods and services are produced in the economy (Griliches, 1969;Berndt, Morrison and Rosenblum, 1992;Berman, Bound and Griliches, 1994). The nature of this technical change are still not well-understood, but its size, breadth, and timing have led many observers to link it to the largest and most widespread technical change of the current era, information technology (see, e.g., Autor, Katz, and Krueger, 1997 and references therein).In this paper, we examine the firm-level evidence for a specific theory of how information technology (IT) could cause skill-biased technical change. In particular, we argue that the effects of IT on labor demand involve far more than simple automation and substitution. Instead, we highlight the central role of IT-enabled organizational change in

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“…Manufacturing companies mainly invest and use the new strategic tools to manage technological processes because that innovation process is a long lasting activity there. Investment alows them to reach extremely attractive markets because of final innovative products, but globally great competition equalizes the business opportunities (Barras, 1990). Therefore, manufacturing companies use complex business infrastructure -financial and technical outsourcing, logistic, advisory, transportation, security services and etc.…”

Section: The Functions Of Social Innovation Performancementioning

confidence: 99%

Conceptual Outlook to Social Innovation in Eu

Raupelienė

Rukuižienė

Tereschenko

et al. 2015

Proceedings of the 7th International Scientific Conference Rural Development 2015

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The generic theory of social innovation appeared in early 2000. Therefore, the role of social innovation was been increased in last decades in the light of macroeconomic transformation of World economy and the great development of social networks. Under social networking new business activites appear in the globalized market, even known as social business. Most programmes of the European Commision have orientation on a high speed of knowledge transfering from scientific research system to business or public life. New organization models of business use a tremendous amount of social information and usually social networks serve for the greater impact on improving structure of business environment and implementation of digital managerial solutions. Social networking serves for production of new knowledge and creation of the new ecosystems for social innovation. The authors of this article are presenting the new aspects of social innovation performance by using the content analysis for identification the role and functions of social innovation under digitalization of business environment. The research is focused on the clarification of social networking effects and better understanding why social innovation is becoming so powerful tool for business start-ups and social communication. The content analysis is used in case to highlight the comparative aspects of social innovation in different economical activities.

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Interactive innovation in financial and business services: The vanguard of the service revolution

Cited by 347 publications

References 14 publications

Determinants of Innovation and Productivity in the Service Sector in Mexico

Determinants of Innovation and Productivity in the Service Sector in Mexico

Information Technology, Workplace Organization and the Demand for Skilled Labor: Firm-Level Evidence

Conceptual Outlook to Social Innovation in Eu

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