Interactive selection of Web services under multiple objectives

Neubauer, Thomas; Stummer, Christian

doi:10.1007/s10799-009-0058-1

Cited by 10 publications

(2 citation statements)

References 65 publications

(73 reference statements)

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“…First, it will be appropriate to reinforce the attention paid to research that has analyzed technical approaches that allow managers to determine and continually optimize the corporate website according to the specific corporate business processes and objectives [47]. Second, our hypotheses should be tested and compared with those for other situations that do not involve the acceptance of a job.…”

Section: Future Researchmentioning

confidence: 99%

The importance of trusting beliefs linked to the corporate website for diffusion of recruiting-related online innovations

2010

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Recruiting-related online innovations represent growing and high-potential opportunities for employers to broaden the reach of their recruiting efforts as well as reduce costs. The diffusion of innovative approaches for online recruiting, however, may experience bias due to potential employees' lack of trust in firms offering positions online, particularly when the firms are small, operate in a risky industry, or are relatively unknown. We use the theory of reasoned action to propose that users of a corporate website develop trust beliefs with regard to three characteristics of the firm: ability, integrity, and benevolence. We have proposed three hypotheses highlighting the importance of trust generated by the corporate website in potential employees. Our experimental results involved a sample of 218 potential employees. These subjects were offered a consulting position in a fictional firm, which could only be known through its corporate website. Although previous literature has paid marginal attention to the influence of users' beliefs regarding corporate integrity and benevolence, our findings showed that users' perceptions of the corporate website regarding firm integrity and benevolence increased the users' willingness to accept a job at the firm. We propose implications of our results for practitioners and for the literature of trust in online contexts.

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Section: Future Researchmentioning

confidence: 99%

The importance of trusting beliefs linked to the corporate website for diffusion of recruiting-related online innovations

2010

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“…In particular, aspiration-based approaches have turned out to be useful tools. Applications have been reported from various fields such as information technology management [45] , research and development management [54] , radiation therapy treatment planning [20] , strategic technology planning in hospital management [21] , and municipal wastewater treatment [23] .…”

Section: Introductionmentioning

confidence: 99%

A comparison of representations for discrete multi-criteria decision problems

Gettinger

Kiesling

Stummer

et al. 2013

Decision Support Systems

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Discrete multi-criteria decision problems with numerous Pareto-efficient solution candidates place a significant cognitive burden on the decision maker. An interactive, aspiration-based search process that iteratively progresses toward the most preferred solution can alleviate this task. In this paper, we study three ways of representing such problems in a DSS, and compare them in a laboratory experiment using subjective and objective measures of the decision process as well as solution quality and problem understanding. In addition to an immediate user evaluation, we performed a re-evaluation several weeks later. Furthermore, we consider several levels of problem complexity and user characteristics. Results indicate that different problem representations have a considerable influence on search behavior, although long-term consistency appears to remain unaffected. We also found interesting discrepancies between subjective evaluations and objective measures. Conclusions from our experiments can help designers of DSS for large multi-criteria decision problems to fit problem representations to the goals of their system and the specific task at hand.

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