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CJ de JongUniversity of Alberta Libraries, Edmonton, Canada, and
Heidi NanceUniversity of Washington Libraries, Seattle, Washington, USA Abstract Purpose -This paper aims to evaluate the use of alternative methods compared to traditional interlibrary loan (ILL) processes. Design/methodology/approach -ILL departments around the world were surveyed about their policies and procedures for obtaining materials for their users. Findings -The survey results indicated that alternative methods are predominantly a fringe activity, while most materials are still obtained through traditional ILL processes. There continues to be a great deal of room for exploration of purchasing, renting and the use of free resources to fill ILL requests. Originality/value -This article shows that there continues to be a great deal of room for exploration of purchasing, renting and the use of free resources to fill ILL requests.