Interlibrary Loan User Behaviors in an Academic Library

Herrera, Gail

doi:10.1300/j110v14n02_03

Cited by 8 publications

(13 citation statements)

References 1 publication

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“…49 We have experienced this early adoption of electronic technologies by scientists followed by an eventual adoption among humanists at the University of Mississippi Libraries in relation to Interlibrary Loan electronic delivery. 50 It will be interesting to see in several years if the use of Google Scholar at a disciplinary level will change significantly.…”

Section: Resultsmentioning

confidence: 99%

Google Scholar Users and User Behaviors: An Exploratory Study

Herrera

2011

CRL

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The University of Mississippi Library created a profile to provide linking from Google Scholar (GS) to library resources in 2005. Although Google Scholar does not provide usage statistics for institutions, use of Google Scholar is clearly evident in looking at library link resolver logs. The purpose of this project is to examine users of Google Scholar with existing data from interlibrary loan transactions and library Web site click-through logs and analytics. Questions about user status and discipline, as well as behaviors related to use of other library resources, are explored.

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Section: Resultsmentioning

confidence: 99%

Google Scholar Users and User Behaviors: An Exploratory Study

Herrera

2011

CRL

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“…34 In a 2003 study of ILL at the University of Mississippi Libraries, Gail Herrera supplies data by user status; the majority of ILL users were graduate students, who represented 46.6 percent of all users, with faculty at 22.8 percent, staff at 9.8 percent, and undergraduate students at 20.9 percent. 35 The data are remarkably similar at Concordia Libraries, though the measurement is different. In 2010, the latest year available, there were a total of 13,503 ILL requests that specified user status.…”

Section: Discussionmentioning

confidence: 88%

LGBTQ Collection Assessment: Library Ownership of Resources Cited by Master’s Students

Graziano¹

2016

CRL

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Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) Studies and the broader discipline of sexuality studies are multidisciplinary fields that require a different approach to collection development in academic libraries. Many library collections budgets reflect the traditional divisions by academic department, and multidisciplinary fields often transcend these conventional boundaries. The concept of one selector for one department, while being a well-established and practical approach to collection building, is limited in breadth and scope and is not necessarily suitable for multidisciplinary fields. This study uses citation analysis to assess the LGBTQ collection at Concordia University Libraries, to ascertain collection strengths and weaknesses, and to recommend collaborative collection development as a viable method of building an excellent collection in a multidisciplinary subject area.

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“…This finding is similar with other studies reported, however, TAMU undergraduates' usage of the document delivery/interlibrary loan service comes in even lower. Both Herrera (2003) and Frank and Bothmann (2008) found that faculty usage represented 25% of requests, staff represented 10%, undergraduate requests fluctuated between 20 to 25% and graduate requests represented 40 to 46% of all requests.…”

Section: Users Of the Service By Statusmentioning

confidence: 99%

Survey Says…?: Assessing Interlibrary Loan/Document Delivery Use and Awareness for Responsive Service Delivery

Yang

Goodwin

Hahn

2019

Journal of Interlibrary Loan, Document Delivery & Electroni

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The object of this study is to assess Texas A&M University (TAMU) students/faculty/staff members' use and awareness of the Libraries' free document delivery and interlibrary loan service, branded as "Get It For Me." Since 2010, we have continued to see a decline in new user registrations each year. Previous Get It For Me user surveys conducted in 2003 and 2011 indicated that the overall satisfaction of registered users was high and customer feedback gleaned from these surveys was used to initiate a number of service improvements. But what about the large percentage of the campus community who do not use the Get It For Me service? Are they aware of what this service has to offer? If so, why might they choose not to use it? If they are not aware of the service, might they use it if they knew more about how it can assist them in their scholarly endeavors? Instead of only surveying those customers who have used this service, we invited everyone on TAMU College Station campus to participate in the survey. Promoting the service is a vital component of service delivery.

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Interlibrary Loan User Behaviors in an Academic Library

Cited by 8 publications

References 1 publication

Google Scholar Users and User Behaviors: An Exploratory Study

Google Scholar Users and User Behaviors: An Exploratory Study

LGBTQ Collection Assessment: Library Ownership of Resources Cited by Master’s Students

Survey Says…?: Assessing Interlibrary Loan/Document Delivery Use and Awareness for Responsive Service Delivery

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