“…Building on ongoing efforts to reconfigure HR in preparation for the “new normal” where employees must work from home (WFH) and perform tasks away from the workplace (WFW), one can draw on dynamic capability theory (DCT) to explain the adverse effects COVID-19 pandemic for operations, business models, and HR. Human capital directly affects the efficiency of organizations, and personnel management strategies will allow one to more thoroughly work out all aspects of intercommunications, as well as synthesize the areas of personnel management with the necessary results (Fahim, 2018 ; Armstrong and Brown, 2019 ; Mendy, 2022 ). It is extremely important to strategize further development, correctly prioritize, and identify the best tactics since the management of human resources is successful with the help of employees of a particular organization and the general direction of optimization.…”