Volunteers are an important resource for older people, including those living in care homes (Australian Bureau of Statistics, 2010;Mundle et al., 2012). Volunteering, defined as an activity where individuals or groups give time with no direct financial payment (or minimal compensation to offset costs) for the benefit of other individuals, groups, organisations, or causes (Cnaan et al., 1996;Wilson, 2000), complements social care and family support for older people (Naylor et al., 2013). Services such as befriending and social activities provide older people with opportunities to engage with personal interests and reduce feelings of isolation (Gardiner et al., 2018;Kharicha et al., 2017).There are particular challenges for implementing volunteering activities in care homes. For example, they are contained communities where access is often mediated through staff and families, and